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technology

How Japan’s hospitality robots could improve customer service

Robot-run hotels are a fast-approaching reality, but their future success is largely dependent on consumer acceptance

How Taiwan became Asia’s island of industry

Despite mounting tensions with China cutting off a major source of travellers, tourist numbers in Taiwan are on the rise. The island nation is now on track to become Asia’s newest and brightest hub for business

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Austin’s growing city limits

Since hitching a ride on the success of the semiconductor industry, Austin has become a city where business booms are the new normal. Managing the growth that goes along with them, however, is an ongoing challenge

Luxuria: the importance of providing bespoke luxury travel services

The internet has resulted in increased demand for travel services, but desired luxury and sophistication cannot simply be booked online

Mongolia’s digital detox

Mongolia is slowly going online, yet tourists are still choosing to unplug in the world’s most sparsely populated country

Park Beau Site reaches the summit as mountain metropolis

Offering a seamless combination of modernity and heritage, the Swiss Zermatt provides the perfect setting for travellers to truly relax

Drone tourism could be the solution to overcrowding at key tourist spots

As travel becomes cheaper and more accessible, the world’s tourist sites are becoming increasingly overcrowded. An innovative technological solution could be set to change the face of tourism

Airlines are more reliant on information technology than ever

Advances in passenger service systems mean airlines are increasingly connected, with consumers more integral to the development process than ever before

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Estonia

Estonia has been a hub for innovation and digital technology for the past 20 years. Now, after a complete overhaul of how residents access its services, the country is hoping the rest of the world will follow its example

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