Author: Ben Debski

The ace of clubs

Posted on by Ben Debski

To the left is the last green on the Lakes course, to your right; the last on Links course. In the line of sight and straight ahead, a magnificent clubhouse boasts its presence. Welcome to one of the newest and the most promising golf resorts in northern Europe – The PGA of Sweden National in Bara. Located just five miles east of Malmö city and 30 minutes from Copenhagen airport, this is clearly one of Europe’s most unique golfing facilities.

There is no doubt that this course has caused a stir among golfing aficionados for its stunning setting, ease of access and state-of-the-art facilities. The two courses were designed by Kyle Phillips, one of the world’s leading golf architects, and someone renowned for his ability to produce timeless courses in a thoroughly modern setting. Thus, the courses at PGA Sweden are quite unique in what they can offer the 21st-century golfer.

For example, the Links course harks back to a tradition of playing on heath land and beside lakes, but with a modern take on the grass used and a totally re-imagined landscape. This is how PGA realises its vision of creating the future of magnificent parkland courses, and as Kyle Philips proudly explains, how golfers will have an “unforgettable experience”.

The lay of the land
The first holes on the Links Course are generously laid out, but by all means do not underestimate 110-yard short fifth – unless you get the distance and trajectory just right, you could get an ugly blot on your score card. The green is almost 45 yards wide, but only 15 yards deep, and the seventh, if not one already, will soon become your favourite hole, located high up and looking 170 yards down the green – but beware of the hefty hollow in the middle!

The Links Course offers golfers a series of challenges to test their skills – be they the prevailing wind direction or sweeping terrain, large greens or treacherous bunkers and slopes – there’s always something to keep even the expert golfer on their toes.

By comparison, the Lakes Course has much smaller greens and as the name suggests; a lot of water. The grass here is different too, and the course has the character of a parkland, which means it is not as hilly as the Links course. The finish too is rock-hard, and it’s not surprising that many believe a competition to be decided on the last hole. A par five with water right along the left edge and the slightly raised green means that balls angled just slightly too far left will result in a wet session.

With its two courses, practice opportunities at the PGA Golf Academy, and the 16 elegant suites of the clubhouse with fabulous views – PGA of Sweden National is the complete experience for the golfing enthusiast. To get right into the spirit of the game, guests at the facility can play golf into the evening before experiencing a sumptuous dinner and breathtaking luxury accommodation. All of this is also complimented by a comprehensive corporate programme, offering hospitality and events against a stunning backdrop.

Further information: +46 40 635 51 00; reception@pgaswedennational.se; www.pgaswedennational.se

Fleet of the future

Posted on by Ben Debski

Monarch Airlines has this year celebrated its 44th year of operation and is the oldest carrier in the UK still operating under its original brand name. Over the past four decades, the airline has grown from a small charter airline operating flights for British package holiday makers, into a leading airline offering the highest standards to customers.

Monarch Airlines is part of The Monarch Group; a leading UK travel group with core activities in scheduled airline operations, tour operations and aircraft engineering. With an annual turnover of £870m in the current year, the group has a 50-year trading history and operates a flexible business model that successfully competes in the industry’s current high-cost environment.

The airline’s strategy and route network is focused primarily across Europe, the Mediterranean and North Africa, serving primary airports in key destinations.

Global presence, family values
Monarch Airlines currently operates scheduled services on 69 key business and leisure routes, which will grow to 87 routes by the end of 2012 and see capacity increase from seven million to eight million seats. UK bases include London Gatwick, London Luton, Manchester, Birmingham, East Midlands and Leeds Bradford, from which flights operate to Croatia, Cyprus, Egypt, France, Germany, Gibraltar, Greece, Italy, Portugal, Spain and Turkey. The airline has also just announced its first scheduled ski programme for this winter, with flights serving the Alps and the Dolomites. Over the next few years, the airline plans to grow its operations further to offer a capacity of 10 million seats on a fleet of 40 aircraft.

Following a focused market strategy enables Monarch Airlines to offer high-frequency services into its chosen destinations and to concentrate its efforts into ensuring it consistently delivers high standards of customer service. It is this service that sets Monarch Airlines apart from its competitors and remains firmly at the heart of everything the airline does. Despite growing from a two aircraft turbo-prop operator in the 1960s into the 32 aircraft jet fleet seen today, the airline is still privately owned and the family values that have driven the airline’s success in the past are still very apparent in the work ethos of the business and its staff today.

The service delivered by Monarch Airlines has clearly been adapted for today’s market, with flexibility and choice now being critically important to customers. Monarch Airlines is committed to providing levels of customer care not generally delivered by its competitors in the aviation industry.

Industry innovators
Monarch Airlines was named ‘Best Economy Airline, Europe’ in the Business Destinations Travel Awards 2012. After 40 years of operating as a charter airline with a small scheduled operation, Monarch announced in summer 2011 that it was to switch its focus and concentrate on becoming a leading scheduled airline. This change in direction has enabled the airline to expand its fleet and route network, and to concentrate its efforts into offering great value, plus developing new and innovative products and services, which streamline and enhance its customers’ travelling experience.

Monarch Airlines has pioneered a number of product and service developments over the past year, which have been developed in response to continued analysis of consumer demands. The abolition of debit card fees in June 2011 was a turning point for the low-cost airline industry, with Monarch being the first carrier to make the move. The airline offers great value fares and is committed to providing upfront, transparent and simple pricing for its customers. It believes that there is no justification for charging unexplained administration fees or unjust card fees.

Other airlines will be forced to follow suit over the coming year after an OFT super-complaint was upheld by the UK Government; however many of these are now introducing alternative tactics and charges to recoup these costs through other means. Monarch remains committed to the change however, and continues to offer a number of payment methods for customers that do not attract fees.

Choice and flexibility are key when travelling for business and for leisure and Monarch Airlines introduced a new flexible product in March 2012, which provides enhanced flexibility for all customers – without having to pay the extortionate rates for flexible fares charged by other carriers. Charged at only £2.50 per person, per flight, Monarch’s new MFlex product must be added at the time of booking. Once added, the customer is free to make one change to their booking up to 15 days prior to departure, which includes a date change or a route change, without incurring an administration fee, normally charged at £27.50 (a fare difference will be charged if applicable).  What’s more, if a customer selects MFlex when booking, but makes no subsequent changes to their booking, Monarch will refund them the value of MFlex in the form of a credit voucher, which can be used as part payment towards a future scheduled flight with Monarch.

Monarch is also leading the way with ‘re-bundling’ its products. Whilst many carriers in the sector have been very quick to strip out all ‘extras’ for their customers, Monarch Airlines has retained these and continues to offer the products that their customers value.

Allocated seating is a prime example of this and has always been provided by Monarch, along with extra legroom seating, which accounts for up to 48 seats on each aircraft and provides an extra six inches of legroom for customers. Feedback from customers, however, has shown that the increased time taken to make a booking online due to adding products on separately is frustrating, and Monarch has therefore launched two product bundles, which can be added to a flight booking with a single click. The bundles, known as ‘Airpacks’, are available at two levels, the Essentials pack and the Premium pack, and include differing levels of seat allocation and hold baggage as well as access to online check-in in a single, great value, bundle.

Monarch Airlines is continually evaluating and developing new product and service enhancements, as it strives to deliver against its customers ever-changing demands, and wherever possible, to remain one step ahead in the industry.

Further information: www.monarch.co.uk

Breaking with convention

Posted on by Ben Debski

Modern business travellers will find sunshine, safaris and a compelling backdrop for conferences in this South African province, fondly referred to by locals as the ‘Zulu Kingdom’. It can certainly offer a unique business experience too, but the province is also known for its breathtaking natural attractions and state-of-the-art conference facilities.

KwaZulu-Natal is the home of stunning parks like uKhahlamba Drakensberg Park and iSimangaliso Wetland Park World Heritage sites. A prime location for safaris with its rich and diverse wildlife, the region has many animal reserves such as Hluhluwe-Imfolozi; South Africa’s oldest game reserve where the white rhino was saved from extinction, and Tembe Elephant Park, home to what is considered Africa’s biggest elephant.

The region is also abundant in important man-made landmarks, including some pre-historic sites. The Drakensberg Mountains are where ancient bushmen recorded their lives on the stone walls –today the largest collection of rock paintings in the world. KwaZulu-Natal was also the site of many battles during the Boer War and some fascinating historical points such as the Blood River, Isandlwana, Rorkes Drift, Talana, Colenso and Spionkop are now popular tourist destinations. There is certainly plenty to enjoy in the region and that’s before mentioning the stunning coastline.

KwaZulu-Natal is also a diverse region with a rich cultural mix. It is not only home to the famous Zulu people, but also to the greatest concentration of Indian migrants in the world.

Durban is certainly a cosmopolitan city which cultivates a vibrant beach scene. Locals enjoy many internationally recognised surf spots and go shark diving in nearby reefs. This rich heritage and exciting tourism environment are the perfect combination for business travellers who can enjoy meaningful meetings without having to miss out on exciting experiences that will enrich their lives and broaden their perception of the region and Africa as a whole.

The conference connoisseur
Durban is perfectly equipped to host conferences of any scale. Its main international conference centre, ICC Durban, is widely regarded as one of the top-twenty congress centres in the world and it is certainly the best of its kind in Africa. The ICC has successfully hosted some of the world’s most significant conferences, from the 2007 FIFA Preliminary Draw for the 2010 Football World Cup to the World Lottery Association Congress and the World Aids Conference, amongst others. Even more significantly, Durban and the ICC welcomed the United Nation’s Climate Change conference and its 18,000 delegates over two weeks in 2011.

The KwaZulu-Natal boasts a variety of other conference facilities of all shapes and sizes, accommodating anywhere from 50 to 1,000 delegates. All of the support services required for a successful business event are available to enhance any professional conference or exhibition, including destination management companies and translation services.

Durban is one of the members of the prestigious Future Convention Cities Initiative (FCCI), alongside Abu Dhabi, London, San Francisco, Toronto, Seoul and Sydney. This association collaborates to shape and accelerate strategic development of the business events and travel industry. The business events market is no longer just about Europe or the US and the FCCI embodies the global nature of this growing industry. By associating Durban with these other prestigious business destination cities worldwide, the Convention Bureau has successfully raised the city’s profile in the eyes of international business tourism consumers.

Building for the future     
The Durban KwaZulu-Natal Convention Bureau has played a pivotal role in establishing the city and province as prime destinations for business tourism. With the support and commitment of the public and private sector in KwaZulu-Natal, the Convention Bureau has successfully negotiated the right to host 28 significant business tourism events since it started operating 22 months ago. This is a remarkable achievement for such a young organisation, especially one manned by only four people.

Notably, in close collaboration with partners such as the ICC Durban, the Convention Bureau negotiated and secured the 2012 International Wildlife Management Congresses and mega-conventions such as the Rotary International Congress. This specific event is expected to attract 20,000 leading business executives and contributors to social responsibility programmes from around the world in 2019. Right now the Convention Bureau is in the process of bidding for the right to host several more important events taking place in 2012.

Thanks to the Convention Bureau, these events will directly generate an expected €g100m in revenues and create over 4,000 jobs. Business tourism has already become an integral part of the local economy. With this in mind, the Convention Bureau has endeavoured to maximise delegate attendance at business events in Durban and KwaZulu-Natal as a whole. It has also been successfully in attracting businesses and services which add value to the region as an outstanding business destination. As a direct result of these efforts, Durban’s ranking in the International Congress and Convention Association has risen by 50 points to a remarkable score of 180 as of 2010.

The Convention Bureau works tirelessly to showcase Durban and KwaZulu-Natal as the premier business destination in Africa. Through actively identifying and bidding for all manner of meeting, conference, exhibition and incentive gathering it has been pivotal in increasing the level of business tourism flow to the city of Durham and the rest of the province. By cleverly building an image that combines exciting tourism with efficient business services, the Bureau has successfully established the region as an exciting and compelling destination for the distinguished event organiser and business traveller.

Further information: www.durbankzncb.co.za

Strangers in the night

Posted on by Ben Debski

“Couple in the next room, bound to win a prize, they’ve been goin’ at it all night long. Well I’m trying to get some sleep, but these motel walls are cheap.”

I know exactly how Paul Simon felt when he wrote that song. I’ve heard every bump and groan and cry of orgasmic delight, shaken to every shuddering wall and disturbed bedhead as some latter-day Abelard and Heloise try to beat the record for how many times they can consummate their relationship before dawn finally breaks.

What is it about some lodging establishments that they have the same soundproofing qualities as Robinson Crusoe’s makeshift desert island prefab? I think Art Garfunkel’s partner must have heard about my stay at the Flamingo Hilton, Las Vegas that night when the room literally vibrated from the nocturnal couplings of the rutting pair one wall away.

But it’s not just lovemaking that disturbs our equilibrium, it’s all the things that seem to transform a hotel room from a sanctuary into a kind of semi-partitioned office cubbyhole with a bed. For example; check your doors at home and see how close to the floor they are. There’s barely a fraction of clearance. Now look at your hotel door; there’s enough room there for an anaconda wearing a top hat to crawl under. That hardly makes for privacy or peace and quiet.

Late night revellers heading back to their rooms, staff wheeling away rattling food trolleys, lovers sneaking from illicit liaisons, every giggle and guffaw, jiggling crockery sound and slamming door noise comes vibrating under that door.

(And speaking of door clearances and anacondas, I once spent an uncomfortable night in a small accommodation complex near Singaraja in non-tourist Northern Bali in the 1980s.

Each guest had a small cottage, and the door clearance gap was about three inches. Bali is in Indonesia, Indonesia has snakes and I was a mite concerned. Rightly. I woke in the night to go to the bathroom. Curled up on the tiles was a tiny, tiny green baby snake that certainly hadn’t been there when I went to bed. OK, it was hardly an anaconda, wasn’t wearing a top hat, and in fact it was fast asleep.

But my natural concern was that its mum or dad might discover it was missing from the nest and come looking for it. I went out and roused the hotel’s night watchman and had him remove it – with a brush and dustpan, and it still asleep – then I barricaded the door gap with shoes and suitcase and slept fitfully).

As someone who has spent – or so it seems – half my life in hotel rooms I shall also carry to my grave unsolved riddles as to what exactly was going on in the next room sometimes.

Like that time at the Sheraton Harbour View in Hong Kong that I always think of in Sherlock Holmes terms, as the Mystery of the Fifteen Minute Shriek.

Around midnight I heard a high-pitched piercing female scream from the next room. I tensed and waited. Nothing. Worked away…Shriek!!! I looked at my watch – fifteen minutes had passed, almost exactly. I went next door and knocked. A fully dressed middle-aged Chinese woman answered. She looked me at me askance and said everything was fine. Fifteen minutes later. Shriek! And on it went…every fifteen minutes until I tumbled into ear-plugged sleep. Whether this was some Oriental Tourette’s or she was undertaking some bizarre quarter-hour female onanism, I shall never, ever know.

And if it’s not serpents or strangers ruining your peace and quiet it’s staff. I once rented an entire house on the mega-expensive Royal Westmoreland Estate in Barbados for three nights that came complete with amiable West Indian female housekeeper. The time arrived when my colleague and I who were sharing needed to sit down and thrash out some issue. I thanked the housekeeper for her services, and nodded towards the door.

The colleague and I sat down in the open-plan dining/kitchen area. And so did the housekeeper, spreading out the Barbados Advocate and turning to the small ads. I coughed discreetly and said that, well, she’d been very kind but we needed to have some privacy now. She beamed, “That’s OK, you go ahead, I won’t listen.”

I said that, sorry, but she really had to leave now. Her face dropped. She looked out at the teeming downpour, and said in her delicious accent, “But it’s rainin’!” I handed her one of the complimentary umbrellas and opened the door.

When I’ve shelled out what could have probably bought me a small terraced house in Salford, I don’t want snakes, shrieks – or staff – invading my privacy.

The pearl of Nordmarka

Posted on by Ben Debski

Voksenåsen is a hotel located on Oslo’s rooftop, with the world-famous Holmenkollen Ski Jump as one of its closest neighbours. Miles from the noisy city – but yet so very near – as long as you carry on driving uphill you are heading in the right direction. Eventually you will reach a unique hotel offering Oslo’s most spectacular views, a relaxed and international atmosphere and a contemporary interior that helps to inspire guests.

Offering something truly out of the ordinary, the hotel always succeeds in enticing guests back.

Voksenåsen’ s location, 20 minutes from Oslo city centre and 501m above sea level, is also in close proximity to the Oslomarka woods; the forested and hilly areas surrounding Oslo.

Another close neighbour is the Oslo Vinterpark ski centre, which makes Voksenåsen the ultimate hotel for anyone wanting more than just another city break.

All 85 rooms, as well as the restaurant and lounges, offer spectacular views of the city and the Oslofjord. The Dag Hammarskjöld pavilion also offers guests stunning views of the forest through huge windows and gives one the feeling of being seated outside. The building itself is formed of simple, natural materials, with the whitewashed brick walls complimented by slate, oak floors, bright Scandinavian woods and tight lines. Inside, the furniture too is built around timeless Scandinavian design, which instead of competing with nature, plays on the different seasons. All of this works to achieve the hotel’s goal of bringing nature into the building – something further achieved through the presence of large windows that allow guests to enjoy natural sunlight.

A national gift from Norway to Sweden
A large piece of Sweden in Norway – Voksenåsen is Norway’s national gift to Sweden in return for humanitarian assistance given during and just after World War II. The gift was presented in 1955 and to this day, the Swedish and Norwegian flags wave side by side. The building’s architect, Hans-Kjell Larsen, has been with the hotel since its inauguration in 1960 and he still visits today.

The aim of the hotel’s administration and staff is to create an atmosphere of tranquillity and inspiration whilst helping guests face the demands of daily challenges – whatever they may be.

Restaurant Nils Holgersson
Voksenåsen is proud of its kitchen and restaurant, and this is a part of the hotel the staff wish that all guests familiarise themselves with. Throughout the year, the hotel’s top chefs serve up everything from traditional Swedish and Norwegian fare to more exotic delicacies from other parts of the world. Occasionally they serve food in accordance with a chosen culinary theme like, for example, Swedish rural food.  Regardless of a theme or not, you are always guaranteed an exciting culinary experience at Voksenåsen’s Restaurant Nils Holgersson.

Five-star conferences
Voksenåsen’s conference facilities have, as Norway’s first, been granted with five stars. The professional conference department can offer a number of conference and breakout rooms in various sizes and is staffed from early morning to late evening. All of the conference rooms are named after a choice of prominent Norwegian and Swedish celebrities: The Einar Gerhardsen Hall and the Tage Erlander Hall, can both hold up to 180 participants, while the Einar Gerhardsen Hall has its own stage with a grand piano. The VIP room, the Wasa suite, has its own saloon and patio as well as what are undoubtedly the best views in town.

Kungaterrassen (the Kings Terrace) was opened in 1999 by the royal families of Norway and Sweden and the Dag Hammarskjöld Hall is used as a high-tech meeting room and banquet facilities. Finally, “Villa Utsikten” offers panoramic views over Oslo and the fjord, and is the perfect choice for intimate meetings and business liaisons.

50 years of events
As a national gift, Voksenåsen’s programmes form part of the humanitarian aid that Sweden gave Norway during the war. In this tradition, and inspired by the second United Nations Secretary General Dag Hammarskjold, a programme has been instituted that looks outward, to the south and developing countries.

The culture and programming staff arrange activities that range from language and culture to political and economic affairs, industry, tourism and regional cooperation as well as Sweden and Norway’s international commitments. Voksenåsen also presents classical concerts, folkloric music events and singers, whilst the annual and international Summer Academy for young musicians is renowned and well respected.

Swedes are renowned for celebrating various festivals throughout the year, and the following are just a few of the seasonal highlights: ‘Valborgsmässoafton’ (Walpurgis Night) consists of a bonfire, and traditional songs are sung and delicious herrings and schnapps consumed. More delightful cuisine, traditional games and a maypole can also be found during the Mid-summer celebrations, while ‘Kräftskiva’ – a long established crayfish party – features cheese from the Västerbotten region of Sweden as well as traditional drinking songs. Last but not least, ‘black soup’ – a soup traditionally made from goose blood – is served at ‘Mårten Gås’,  while mid-winter is celebrated with traditional songs early into the morning during the ‘Santa Lucia’ festival.

Art & exhibitions
At Voksenåsen you will find a large art collection, consisting of a range of works including paintings, glass and sculptures. “The Queen Crown With Mantle” by Ulla Marit Brantenberg is one of the exhibition’s most prized pieces, and is made from stunning silver and crystal.

The exhibition is easily accessed and free of charge, but private tours  can also be arranged if required. The Voksenåsen Gallery also hosts exhibitions of well-known artists, such as Håkon Bleken, Ørnulf Opdahl, Dan Young, Frans Widerberg, Lena Cronquist and Lars Lerin. Guests also have access to a fantastic range of  both contemporary and traditional Swedish and Norwegian literature via the Selma Lagerlöf library.

Caring for the environment
Voksenåsen wants to adopt an environmentally conscious way of thinking, and the hotel’s ultimate goal is to become one of the most environmentally friendly hotels and conference centres on the market. As of 2012, the hotel is a Climate Neutral Enterprise, and also supports the building of Gyapa Cooking Stoves in Ghana.

Voksenåsen sustainability reporting is in line with the guidelines of the Global Reporting Initiative (GRI) – a framework for reporting on corporate economic, environmental and social activities. GRI is a widely applicable, comparable framework that facilitates transparency and real responsibilities amongst participating organisations.

Further information: +47 22 81 15 00; hotell@voksenaasen.no; www.voksenaasen.no

Trading up

Posted on by Ben Debski

Without a doubt, Putra World Trade Centre is a prestigious landmark and business address in Kuala Lumpur. Built in 1981, the building was officially opened on September 2nd, 1985 by Malaysia’s 4th Prime Minister, Tun Dr Mahathir Mohammad. It has been a staging area for important political assemblies, illustrious events, exhibitions and international live concerts ever since. As the preferred venue for these events, its strategic location and world-class service is renowned around the globe.

As a pioneer for hosting exhibitions and glamorous events, PTWC is renowned both locally and internationally. Situated at a prime location in the city centre, PWTC has evolved into one of KL’s most recognisable landmarks. Being the only World Trade Centre in Malaysia, it bears inherent affiliations to other eminent World Trade Centres globally. Its success as a centre for hosting great events has also won the venue enormous accolades and awards.

Within walking distance of a popular mall, restaurants and entertainment centre, PWTC is situated at the Putra Golden Triangle and only 50 minutes from Kuala Lumpur’s International Airport. It is accessible through public transport by the PWTC Light Rail Transport station on the Ampang Line or the Putra Komuter station on the Rawang-Seremban Line and Sentul-Port Klang Line.

With two international hotels within the premises, plus a selection of accommodation choices encompassing 3 to 5-star hotels in the vicinity, the PWTC area is one of Kuala Lumpur’s busiest and most vibrant areas. It extends from Jalan Raja Laut on the east over to Jalan Ipoh on the north and Jalan Sultan Ismail to the south, to the east is the popular eclectic neighbourhood of Jalan Tuanku Abdul Rahman; often touted as a shopper’s paradise.

Malaysia’s premier venue choice
In spite of the emergence of new venues for conventions and exhibitions, the PWTC area is still considered by many to be the most preferred choice with a proven track record. Every area has its own unique character and PWTC is no different. An interesting place in its own right, keen travellers wishing to enjoy Kuala Lumpur without quite as much westernisation will discover the PWTC vicinity much to their liking.

Good news for major exhibitors: PWTC provides 2,000 multi-level car parking bays which are accessible via two entrances. One will also find numerous parking facilities in the area surrounding the building. At the centre of every floor lies a large-capacity loading and unloading bay, which makes big equipment necessities easy to implement. The building’s cargo elevators are extra-large to support bulky and heavy exhibits. Should your event require it, there’s also an abundant and connectable water supply available. Of course, one of the most attractive incentives of hosting events with the PWTC is its ability to accommodate and facilitate the most demanding exhibition plans. Facilities that will promote productivity, coordination and the effectiveness of the event are always readily available.

Global scope
PWTC is a member of the World Trade Centre Association; a prestigious network of over 280 world trade centres globally. The World Trade Centre Club, located on level two of PWTC, allows members to promote business relationships through exchange of services and information. Hence, it provides local business contacts and trade information to foreign business professionals keen on pursuing commercial activities in Malaysia. The club has a wide range of support services such as a trade library and professional secretarial services. The ambience and excellent facilities make an ideal setting for negotiations, meetings, and boardrooms, while offices are readily available for rent. In the premises you can also find services for banking, a bookstore, florist, post office, batik centre, money changer and art gallery. With the Riverside Restaurant, Riverside Cafe and Tanjung Lounge all in the building, one is never far from a hearty meal.

Cutting-edge technology
PWTC is well-equipped with comprehensive facilities, modern technology and equipment that will boost your events and presentations to the highest level. With no fuss, any exhibition hall can be immediately transformed into a showcase venue for a dazzling sight and sound display. Be it a big concert or a simple musical event, PWTC can easily support the most stringent acoustical demands. To support large-scale meetings and business functions, PWTC has comprehensive facilities that include a business centre with full fax, telecommunications and Wi-Fi services. What’s more, translation booths that can perform simultaneous translations into six languages are also available.

PWTC has the ability to accommodate and facilitate the most demanding plans. Whether it is a gigantic automotive show or a small wedding reception; they will definitely run smoothly. The building features the largest exhibition space in the country, which totals over 23,000sq m. These include large halls and smaller rooms that can be readily customised and segmented to fulfil any exhibition plans. Tun Razak Hall 1 at PWTC has a generous space of more than 7,000sq m than can accommodate any large function comfortably. It is the only indoor hall in town that’s able to fit an audience of 10,000 guests. In total, there are four exhibition halls to choose from which are Tun Razak Halls 1,2,3 and 4.

In addition to the halls, there is also a large outdoor area for tented exhibitions as well as the foyer; these outdoor areas offer a refreshing choice for implementation style and a change of scenery from other ordinary indoor events. (For the record, PWTC has showcased many distinguished dinner parties and weddings at this outdoor location).

A proven track record
From ministers, foreign dignitaries, music celebrities to trade show giants, PWTC has hosted the best. Yet the venue is flexible and competitive enough to be the nation’s preferred choice. The following are just a few of the major events organised at PWTC:
CHOGM (Commonwealth Heads of Government Meeting); EU-Asia Biomass Best, Metaltech Malaysia; Cosmobeaute Asia Beauty Fair; MATTA International Travel Fair; the PATA Conference; Automex; Partnering Conference; KL International Gifts; Premium & Stationary Fair; Malaysia International Food & Beverage Trade Fair; Malaysia Rubber Plastic Mould & Die Industry Fair; International Post-harvest Symposium; Software Development Forum and Lab Asia; Malaysian International Furniture Fair, KL International Book Fair; Perfect Livin’ and the Bruno Mars Live Concert (2011), plus many more.

With its fantastic track record, you can bet that your events are in the safest hands at the PWTC, where your show will be executed to the highest standards and with a touch of prestige by KL’s pioneering exhibition experts. Anyone looking to make an impact with distinction at their next event should look no further than PWTC – where staff have what it takes to make a difference to your products and ensure that your brand is both seen and heard.

Further information: www.pwtc.com.my

The meetings magnet

Posted on by Ben Debski

It is official: Brazil is one of the best countries in the world to host meetings. For the fifth year running, Brazil has retained its top ten place in the International Congress and Convention Association’s country rankings. The 2011 report ranks Brazil in the seventh position globally and number two in the Latin and North America region. Brazilian cities also faired well, with Rio de Janeiro and São Paulo retaining positions in the top 35 global list.

So what is it that sets Brazil apart as a potential meeting destination? The reasons are numerous: state-of-the-art-technology; first-class hotel infrastructure; superb food, entertainment and shopping. This is why planners, organisers, investors, entrepreneurs, executives and clients are all finding great opportunities in Brazil. Meetings, corporate events, seminars, congress, symposia, trade fairs and incentive tourism are all on the up – and as they often say in Brazil – “your business is our business”.

Brazil has been in the international and event tourism business for quite some time and has decades of experience in servicing the MICE segment. It is easy to understand why – with a potential market with more than 170 million people in predominantly urban and modern industrial areas – it represents a huge opportunity. Featured here are a number of Brazil’s stand-out cities:

Rio de Janeiro
Rio de Janeiro state, located in the southeast of Brazil, is one of the country’s most popular postcard destinations – with sights such as famous beaches, the statue of The Christ (one of the Seven Wonders of the World) and ‘Sugar Loaf’ mountain. Furthermore, if you are an events organiser looking for a modern destination with a sophisticated infrastructure, Rio is one of Brazil’s best options.

The city is the headquarters of many major Brazilian companies and boasts one of the largest conglomerates of media and communication companies in South America. This is in addition to being one of the largest centres of research and development in Brazil, and home to many universities and institutes.  What’s more, Rio de Janeiro is perfect for business travellers who want to work whilst enjoying the natural beauty of the city.

São Paulo
Located in the southeast of Brazil, São Paulo is the largest city in the country and is regarded as its business capital. The whole state of São Paulo is brimming with great restaurants, a lively night life and flourishing cultural pursuits. In fact, these attractions, together with a visit to the coast, often tempt business visitors to prolong their stay.

In São Paulo, food is important – very important – and will most likely form a large part of your business trip. Connoisseurs of dining out are rarely disappointed: From the ‘Boutequim’ bars to the most sophisticated restaurants in the Jardins District. Travellers can sample anything from delicious savoury snacks, pasta served in the famous taverns and the international à la carte menus – the cuisine of São Paulo reflects the city itself – varied, unprejudiced, and totally cosmopolitan.

A great area to base oneself is the Avenida Paulista, which is home to around 30 percent of São Paulo’s financial district. The avenue is a favourite place with the city’s residents and it is virtually impossible to visit São Paulo without walking along it.

Salvador
Located in the Bahia State, Northeast of Brazil, Salvador is also highlighted in the ICCA’s ranking and is also now a hub for international tourists. Famous for its history and the legacy left by people from other continents, its cultural miscegenation, religious syncretism and hospitality for its people, the capital of Bahia attracts visitors from all corners of the globe.

The streets of the historic centre of Salvador, considered as historical world heritage by UNESCO, take one back to the beginnings of Brazil’s history. The excellent tourist guides, who possess an in-depth knowledge of the local culture, explain how colonisation developed in what was formally the first city of Brazil. Until 1763, Salvador was the capital of the Portuguese Crown in the Americas, and was also the main port in the southern hemisphere up until the 18th Century.

Today the city brims with people who are happy, creative and musical – heirs of the rich folklore and cultural manifestation that have taken place here. So much so, that the city is considered the cultural capital of Brazil and will certainly be an inspirational place for business travellers to visit.

Brasília
When it comes to events, Brasilia, located in the Federal District, is hard to beat. Found in the Midwest of Brazil and considered a World Historical Heritage site by Unesco, it is without doubt a destination of excellence in the business and events market. The city has many convention centres located a mere ten minutes’ walk away from the city’s hotels, which is highly convenient for holding meetings.

When it comes to hosting congresses and fairs in this city it’s hard to know where to start. One highlight is the Ulysses Guimarães Convention Center. This charming space is capable of hosting events of any size and has an auditorium that can seat up to 9,000 people. As for bed space, a business visitor has over 18,000 options to choose from as national and international hotel chains are all represented in the city.

Florianopolis
Located in Santa Catarina, in the south of Brazil, Florianopolis is also ranked by the ICCA. It is a destination of natural beauty, with a wonderful and diverse coastline that makes it possible to enjoy surfing, windsurfing, sailing or fishing. Furthermore, the city is considered as one of the most important leisure and tourism destinations of the country because of its hotels and convention centres infrastructure. This also means that you can conduct your next event seamlessly and in the highest quality venues. All of these characteristics make Florianopolis a great place to host your event but also a great place to take a few days off to rest and relax.

Porto Alegre and beyond
Last but not least is the city of Porto Alegre, located in Rio Grande do Sul State, in the south of Brazil. Boasting a variety of cultural, historical and ecological attractions alongside a cuisine that is renowned for its quality and variety, Porto Alegre is also a great place to hold any business event. Other Brazilian cities recognised in the ICCA report were Recife, Pernambuco State, Curitiba and Foz do Iguaçu, Paraná State, and Ouro Preto, Minas Gerais state; all of which have their own individual charms. So when planning a meeting, event or conference, does one really need to look further than Brazil? Probably not.

Further information: www.braziltour.com

Lakeside paradise

Posted on by Ben Debski

Cinnamon Lakeside Colombo was recognised as the ‘Best Five Star City Hotel’ at the Sri Lanka Tourism Awards; the country’s premier award ceremony. Originally constructed in 1985, the hotel has just been through a complete transformation, maintaining the best of the old while incorporating the finest in modern design and conveniences.

Service with a smile
The property has always been known for its exceptionally warm hospitality – a mark of genuine Sri Lankan-style service. The hotel may have been completely renovated, but the warmth of the Cinnamon Lakeside Colombo staff seems to be carved into its foundation.
Executive room guests are greeted at the door by charming guest relations personnel dressed in vibrant saris and bright smiles that are typically Sri Lankan. They are then escorted directly to their rooms, where they are checked-in in less than three minutes using wireless tablet PCs and portable credit card machines. The rooms are comfortable and spacious, the largest available in the city, and all 346 have been completely renovated. A fully personalised experience is offered to guests, right down to being able to select their choice of pillows from a menu.

Brand new rooms
Twenty well-appointed suites open out onto roomy, private and landscaped balconies – the only ones of their kind in the city. The Presidential Suite has captivated its share of celebrities and heads of state too, with its spacious living rooms complete with a grand piano, luxurious bedrooms, private jacuzzi, and sprawling terrace. The view of the lake from here leaves no question as to why it has been selected for many special occasions – including the venue where an international celebrity chose to propose to his girlfriend just last year.

The Executive Club Lounge, open exclusively to Executive Floor guests, boasts an extended open-air terraced balcony where guests can start the day with breakfast and a quiet run through of the day’s work undisturbed, with only the chirp of the sea gulls and birds to break the silence. A sumptuous American breakfast awaits, while a butler service and evening cocktails are included in the package.

Holiday or business
Cinnamon Lakeside Colombo is built on the premise that every guest, be they on business or on holiday, deserves a relaxing experience.  Even the busiest business travellers will benefit from arriving at their meetings fresh and rested whilst staying at this haven within the city. The calming ambience is built into the physical layout of the building as well as the DNA of the associates. The typical front office counter usually found in business hotels has been completely revamped, and in its place are reception desks with friendly and approachable front office members of staff.

Tradition meets the contemporary
The hotel’s décor incorporates local elements represented in characteristic earthy and warm tones. The reception is adorned by a wall of neatly interlaced coconut shells and the lobby is decked in a mottled Italian marble. The building itself was built using a traditional form of stone called ‘kabuk’, which has a cooling effect on the hotel whilst adding to its character. The structure of the hotel was revolutionary in its design over 27 years ago, when horizontal fins were included at each level. This not only complements the building, but reduces heat entering the rooms by up to 35 percent so that guests are always comfortable.

As one enters the hotel it is difficult not to be taken in by the beauty of its natural setting.  Large glass panels in the lobby provide a direct view of the Beira Lake, which can be a stunning relief from a busy city. The lobby leads to the Terrace where guests at this tropical isle are greeted by a sparkling infinity pool followed by the enchantingly serene lake beyond.

Authentic international cuisine
Culinary options abound at Cinnamon Lakeside Colombo, with a 24-hour restaurant serving international cuisine alongside specialty Thai and Chinese restaurants Royal Thai and Long Feng – both patronised religiously by regulars. There’s also a sushi bar, delicatessen and ‘The Library’ – an exclusive night club and lounge which complements its name in both design a function – with an extensive range of literature on offer. A quiet meeting place by day, by night it transforms into a vibrant club. The lobby lounge also hosts a daily high tea which takes diners back to the country’s colonial days as a pianist provides ambient music.

Perhaps the most trendy night spot in town is the hotel’s spectacular al fresco-style bar and restaurant, ‘7 Degrees North’, which serves tapas and Mediterranean cuisine against the breathtaking view of the lake and enormous crystal-blue swimming pool. Here, a live band completes the atmosphere with music to suit the mood of the day. Interestingly, the restaurant is named after its very location, which is seven degrees north of the equator.

Just around the corner, the upper terrace provides an outdoor dining space where patrons are allowed to order from whichever menu takes their fancy. The stewards understand that groups of diners may have varied tastes, and there is no reason everybody cannot be pleased.

Trendsetting throughout
The Cinnamon chain of hotels and resorts is driven by its owning company John Keells Holdings’ vision for its leisure sector to always be the hospitality trendsetter. In line with this vision the hotel is known for its many innovative programmes.

Sri Lanka’s first and only purpose-built floating restaurant was launched by Cinnamon Lakeside Colombo as a natural extension to its lakeside setting. The vessel, which comprises an open upper and air-conditioned lower deck, cruises along the Beira Lake creating a unique experience rarely found at a city hotel.  It is available for private events and much to the delight of diners, now hosts a champagne brunch every Sunday.

In keeping with the spirit of innovation, Cinnamon Lakeside Colombo is the only large-scale hotel in South East Asia where guests are spared the unsightly view of cleaning trolleys obstructing the corridors. Instead, every room is serviced using elegant baskets to carry amenities and supplies.

Guests can also keep active and fit without ever leaving the seven-acre property. The hotel offers a state-of-the-art, fully equipped gymnasium, flood-lit tennis courts, aerobics studio and luxury spa as part of extensive health and fitness facilities.

Green-blooded
Guests at Cinnamon Lakeside Colombo are encouraged to participate in the hotel’s sustainability drive. Cinnamon Lakeside is the first Colombo hotel to be Green Globe certified and currently the only one to be recertified for a second year, with the certification currently in its third year running. Tourism in Sri Lanka is just entering the international scene with Cinnamon Lakeside Colombo at the forefront. Trailblazing ahead, the hotel is setting the standard for hospitality in a country that is just reclaiming its reputation for being called ‘Paradise Isle.’

Further information: +94 112 491 000; lakeside@cinnamonhotels.com; www.cinnamonlakeside.com

Talking taxis

Posted on by Ben Debski

Have you ever waited for a taxi at the airport for an hour? Or argued about the route, the price and the payment method with a local taxi driver who suddenly does not seem to understand anything you are trying to say? If you have, you are not alone. Hundreds of thousands of travellers share this experience throughout Europe every week.

In a study published by German motoring organisation ADAC, one third of European taxis took longer routes or charged incorrect rates. There were also widespread issues in accepting credit cards, leading occasionally to the aggressive verbal abuse of the passenger.

In 2009, the co-founders of Cabforce.com set out on a mission to make taxi travel agony-free with their user-friendly online booking service. Instead of individual drivers, Cabforce.com only partners with private transport companies, which are dedicated to brand building by offering good customer service and reliability. By end of 2012 the service will cover the top 40 European travel destinations with over 500 cities in the operational area.

Reliable flat rate taxis
Similar to hotel and flight booking sites, the Cabforce.com search engine finds local taxi, executive car and minibus providers and gives the passenger a fully inclusive price for any point-to-point fare within the cities and regions covered by the Cabforce.com. The booking and the price are confirmed with a credit card, which is billed after the job has been completed. Cabforce.com guarantees its customers a reliable transport service, with e-mail and SMS confirmations and electronic receipts.

Additionally, prepaid bookings avoid any surprises with detouring, or additional parking fees, credit card commissions, or tips. Even in regions where the reliability and quality of taxis is historically poor, the bookings made through Cabforce.com are safe and consistent. This has made Cabforce.com a popular service among business travellers who appreciate trust and quality, instead of taking risky chances in foreign countries.

Peace of mind for business travellers
“The Cabforce offering is particularly well suited for business travel. Anyone with more than 50 travel days per year with a tight schedule in each destination knows how important it is to minimise the distractions. Hassles with local taxis means wasted time and mental bandwidth, but on the other hand, slick executive VIP services can be very expensive, which the companies are reluctant to pay”, says Tommi Holmgren, the CEO and co-founder of Cabforce.

“We target this segment with our ‘Economy Extra’ service, where the traveller gets all the important aspects of limousine service, such as the car ready and waiting at the airport, instead of the other way around, making our service very cost effective for businesses. For corporations, we also give a boost to expense management as they often waste time and money handling paper receipts. Our electronic billing and receipts make things much easier”, Tommi explains.

Before Cabforce.com there has not been an online booking service with similar reach and focus in Europe and the company expects to grow rapidly. The market has enormous potential as European travellers continue to shift to online channels and Cabforce.com is there to provide the missing link of online travel management services.

Further information: www.cabforce.com

London’s last word on luxury

Posted on by Ben Debski

Blakes London was created in 1978 as the world’s first luxury boutique hotel. Based in South Kensington and Chelsea, it is famous for its design, service and privacy. Recognised for the characteristic colour of the facade, it occupies a group of Victorian Houses; the main ones being the Blakes and Benzies.

Blakes is a seductive design journey through India, China, Indonesia, Thailand, Cambodia and on to the Pyramids, back through Italy and ending up in the heart of London. An elegant and eclectic ethnic picture is reflected in the abundance and luxury of accessories on display in the hotel. These include furniture and artefacts found all over the world by Anouska Hempel herself and evoke a past of intriguing, dark mysteries over the years of her far-flung travels to exotic destinations.

The rooms and suites are decorated in deep, rich tones – and the resulting subtle contrasts and compositions are both luxurious and operatic. What might have easily slipped into being ‘over the top’ is somehow neither too saccharine nor too precious. Rather, these interiors are fascinating exercises in design imagination, choreographed by the masterly eye of Anouska Hempel herself.

The Chinese Room evokes an ‘opium den’ and is adorned in luxurious soft furnishings and myriad slipper orchids. Inside, guests will find a profusion of candles and will be able to leaf through the exotic pages of books stacked high. Chinese ancestors smile knowingly down from the walls while black lacquer trays and colourful canapés provide the perfect background. Guests will also enjoy the gentle and elegant service that glides unobtrusively from room to room, giving the most discreet attention one could ever wish for.

Yet at the same time the place is busy, bustling, bohemian and beautiful. The room itself is the epitome of decadence and comfort dedicated to the likes of Chanel and Dietrich, and is the place to be before and after enjoying delights of an evening in London. Marlene herself is rumoured to appear under certain light, leaning seductively on the piano.

The bar is also hugely popular with London’s fashionable ‘it’ crowd who regularly pop in for a sharpener! The restaurant walls are exotically layered with fans, made from the feathers of rare birds from exotic climes such as Brazil and the Ecuadorian rainforests.

Tables are adorned with the finest appointments, however nothing can overshadow the cuisine, which, like the décor, draws its inspiration from all corners of the globe. With a top-class concierge and room service running day and night, your every last wish can be catered for. Blakes is a romantic whirlwind from the minute you step through the door – so full of fantasy and fun – you are guaranteed to have a great time.

Around each corner there is a surprise and the chance to discover more of the mystery and magic that has been created here. If the term ‘design hotel’ means attention to detail and the entire aesthetic experience, then Blakes London veritably deserves that title and embodies Hempel’s motto: ‘Design, Refine, Repeat’, on an individual level. Blakes London endeavours to work in close association with Anouska Hempel Design to deliver a world-class experience both in Architecture and Design creativity.

Further information: Reservations: 020 7370 6701; jesus.sauri@blakeshotels.com
www.blakeshotels.com

Towering ambition in Dubai

Posted on by Ben Debski

Looking for traditional European-style hospitality amidst the fast-growing business districts of New Dubai? Well, you don’t have to look any further. Whether it’s for business or pleasure, you’ll feel right at home at the Bonnington Jumeirah Lakes Towers; where modern comforts meet more than a century of hospitality excellence.

The Bonnington is located on Sheikh Zayed Road, opposite Dubai Marina and within walking distance of JLT Metro Station, less than 30 minutes away from Dubai International Airport and only a short 40 minutes drive from Abu Dhabi.

The hotel offers a wide array of luxurious rooms, suites, and serviced residences. There’s also five restaurants and bars, four conference rooms, a unique Leisure Deck with infinity pool, a state-of-the-art gym, saunas, steam rooms, pool bar, and hairdressing salons for ladies and gentlemen. All who walk through the doors of the Bonnington are provided with a chic five-star residential address.

For every executive traveller’s needs, the Bonnington Business Club Lounge provides a setting where corporate life is made easy. From wireless internet access to hi-tech meeting rooms and a dedicated business centre, the Bonnington Business Club is simply unparalleled. Three floors of Business Club rooms and suites are also always ready to welcome executive travellers. Guests staying in these rooms will benefit from a wealth of value-added services, including complimentary airport pick-up, free wireless internet, and access to the Bonnington Business Club Lounge. The lounge offers all-day complimentary tea, coffee, and soft drinks, as well as pre-dinner cocktails and canapés.

The Bonnington offers five-star luxury that is truly individual. As it is not part of a large international hotel chain, guests and visitors will always benefit from the family atmosphere during their stay. Yet, as the Bonnington is part of Worldhotels’ Deluxe Collection, guests can be assured of international standards and quality. The Bonnington was recently awarded not just one, but two TripAdvisor Choice Awards, and TripAdvisor users rank the Hotel amongst the 25 best luxury hotels in the Middle East and the 25 trendiest hotels in the region.

If you’re looking for a large and unique space to host your events in Dubai this year– look no further. The Bonnington now manages Almas Conference Centre; a place where sophisticated meeting room facilities meet world-class luxury. The facility is a large, purpose-built, conference centre and ballroom which is located adjacent to the Hotel. The conference centre can accommodate up to 300 guests for a gala dinner, black tie event in its grand ballroom or up to 30 for a cocktail party in the spectacular diamond pinnacle venue – an all-glass structure complete with stunning views of the surrounding lake.

A full bar service and extensive menu options are also available, all especially designed by chefs using only the finest food and freshest ingredients. It doesn’t end there either – if you are looking for something truly spectacular, why not create a party to remember at the ballroom – which can be decorated to your requirements upon request.

Further information: +971 4356 0000; info@bonningtontower.com; www.bonningtontower.com

Air Europa’s intercontinental reputation

Posted on by Ben Debski

Air Europa, the Latin America specialist, provides convenient flight times to over 37 destinations at competitive prices to suit the needs of every business traveller. Boasting an impressive 96 percent punctuality rate and with a modern fleet, Air Europa ensures that you’ll always be in time for that brunch meeting in Madrid, an afternoon brainstorm in Buenos Aires, or sales meeting in Salvador da Bahia.

Air Europa operates two daily flights from London Gatwick to Madrid, departing at 10:00 and 17:05. The airline has recently boosted capacity on this route by replacing the Embraer 195 with Boeing to accommodate even more business travellers. The flights on this route are reasonably priced, with fares starting at just £75.66 return, including taxes.

Unlike other airlines flying from London to Madrid, there are no hidden extras or baggage charges.

More frequent services
2012 will be Air Europa’s fourth year of operation in the UK. This summer will see the airline increase its Lima service to daily flights in response to growing demand. Using the new Airbus 330-200 and with short connection times of less than three and a half hours, the daily flights provide business travellers with even greater flexibility when booking a trip to the Peruvian capital.

The short connection times via its Gatwick-Madrid service mean onward travel to a host of destinations is easy, including Buenos Aires; Argentina, Salvador de Bahia; Brazil, Havana; Cuba and Caracas; Venezuela. These long-haul destinations are attracting an increasing number of business travellers; Caracas welcomes a large number of corporate visitors each year while Havana and Buenos Aires continue to increase their presence in the business world.

The 10:00 flight from London Gatwick to Madrid has perfectly timed connections with less than two hours and five minutes for flights to Havana, Cancun, Caracas and Santo Domingo. The 17:05 flight also links with night flights to Lima and Buenos Aires. Passengers will check their luggage in London, and not collect it again until their arrival in South America or the Caribbean. Transfers in Madrid couldn’t be simpler as Air Europa’s long and short haul flights all connect in Terminal 1.

A class act
Business Class passengers can also expect the highest levels of comfort with Air Europa’s exclusive check-in counters, complimentary access to the VIP Lounge and priority luggage unloading, so you’ll always arrive feeling fresh for those important business meetings abroad. Business Class passengers will also benefit from ergonomically designed seats, delicious Mediterranean-style food, receive newspapers, welcome drinks and refresher towels. Fares on the Gatwick-Madrid route in Business Class start from £398.66 return, including taxes.

Air Europa is proud to be a part of Globalia and a member of the Sky Team Alliance to give their customers even greater flexibility, connectivity and choice when booking flights to Spain, Latin America and the Spanish Caribbean. Air Europa also has a well-trained team who are always  available to speak with customers during office hours about any enquiries they may have.

Further information: +44 871 423 0717, www.aireuropa.com