Author: Charlotte Gill

Eccelsa Aviation shines a light on Sardinia

Posted on by Charlotte Gill

For nearly half a century, the Costa Smeralda in northern Sardinia has been regarded as one of the world’s most high-profile tourist destinations; a Mediterranean haven where the rich and the famous disembark from their private jets and hide themselves away for the summer months. Eccelsa Aviation’s new terminal at Olbia Costa Smeralda Airport was conceived, designed and built with the unique needs of this clientele in mind.

Eccelsa Aviation has embraced its key role within a community of private travellers and high-profile visitors

Opened in 2009, the new Eccelsa terminal is entirely dedicated to private aviation. Work on this impressive structure commenced following extensive surveying of the company’s crew and passengers, which took place with the aim of fully understanding the desires and demands – with regards to infrastructure, services and organisation – of this niche group of travellers. Now completed and fully operational, the terminal building is an architectural masterpiece in its own right: designed to look like a vast aircraft door from above, from the ground the structure is made up of sleek curves and clean lines that swoop skywards like a pair of wings. Clients relaxing in the cocoon-like comfort of the terminal will be blown away by the vast pools of natural light and the relaxed, intimate atmosphere that they create – a strange sensation to encounter in an airport that caters to over 30,000 passengers a year.

Catering for the elite
The Eccelsa terminal lies in the heart of Costa Smeralda, just 2km away from the brand new Marina di Olbia. Eccelsa Aviation is able to provide clients with sumptuous and discreet transfers directly to this marina, which accommodates luxury yachts of all sizes. Also close by, less than a 20-minute drive from the airport, is Porto Cervo; the spectacular deluxe resort on the northern coast of the island that has been drawing in society’s highest flyers from across the globe since it was set up in 1961. The added convenience of the resort’s close proximity to the airport makes for quick transfers and short waiting times.

Eccelsa Aviation has embraced its key role within this community of private travellers and high-profile visitors, combining utter professionalism with a touch of unique charm that can only come from the experience of dealing with a constant flow of discerning – and often celebrity – clients. “We just came across the ocean and have landed in our private jet – is there any chance you could have a helicopter ready in a few minutes to fly us over to our yacht in Porto Cervo?” is a familiar request faced by the Eccelsa team, says General Manager Francesco Cossu. He tells Business Destinations, “Since the company was founded, our passenger numbers and plane movements have doubled. With the sheer variety of requests that we receive, we have to guarantee satisfaction no matter what. We are a company that offers exclusive services – we have to be well trained and prepared to meet our customers’ demands. Service is everything – only the highest level of quality will do.”

Such an outlook has since led the company from success to success. The number of private aircraft arriving at Costa Smeralda is continually growing, bringing in a constant flurry of visitors who are looking to relax in their exclusive villas along the island’s northern shore, seek some alone-time in the area’s most luxurious hotels, or socialise with their fellow elite at the island’s exclusive sailing club – the Yacht Club Costa Smeralda (YCCS). The construction of the Eccelsa terminal was a result of this ever-increasingly influx – comprising a fine dining restaurant, conference hall and 4,000sq m of shopping opportunities, with shops selling fine cashmere, luxury eyewear brands and a whole host of internationally recognised designers including De Grisogono, BVLGARI, Zegna and Cucinelli, the island’s valued guests are fully catered for upon arrival or departure from this exclusive destination.

Unique service
Constructed from glass, steel and beautiful local yellow granite, the glittering air terminal has one feature in particular that makes it absolutely unique across Europe: a formidable outer wing, which allows guests to enter and exit the terminal building directly from their private aircraft. This giant piece of infrastructure can accommodate even the vast Boeing 737, Airbus 319 and Airbus 320 aircraft; jets that are the closest thing you can find to an airborne villa. Capable of including three bedrooms, four or five bathrooms, lounges, offices and enough jet fuel to undertake a flight across the Atlantic Ocean, these executive luxury aircraft now account for some six percent of traffic at the Eccelsa terminal.

Founded in 1989 by GEASAR SpA (the Olbia Airport Management Company, which remains as Eccelsa’s 100 percent shareholder), Eccelsa became an autonomous entity in 2003, and has been accommodating for the private air travel sector ever since. Naturally enough, July and August are the company’s busiest months, with between 3,000 and 4,000 arrivals clocking up each month. During this hectic time in particular, privacy and security are two of the qualities of luxury air travel that passengers appreciate most. Eccelsa Aviation strives to meet these demands, organising helicopter transfers from the Olbia terminal to nearby villas or hotels to guarantee maximum discretion and convenience. The company’s 40-strong team are highly motivated and willing to organise any aspect of a visitor’s trip, including helicopter tours of the area, Ferrari or Aston Martin rentals, yacht charters and horse riding.

With the support of its sister company, Cortesa – the only certified inflight catering provider in north Sardinia – Eccelsa also provides high-quality catering on board the aircraft. Offering over 100 tasty dishes, ranging from first-rate sandwiches to fresh lobster, Eccelsa is meticulous about every single element of its guests’ trips. The company also extends its service to the maintenance sector – working in conjunction with the Meridiana maintenance team, Eccelsa offers highly reliable technically assistance on the ground. Lastly, Eccelsa Aviation works in partnership with several air taxi companies, which at times account for up to 50 percent of the air traffic arriving at and departing from Olbia Costa Smeralda.

This range of exclusive services and the dedication of the company’s team give some idea as to exactly why Sardinia remains such a popular holiday destination for society’s elite. Eccelsa Aviation guarantees that privacy, luxury and first class service are all a part and parcel of the air travel experience, starting from the very moment that a passenger boards their plane.

EU referendum: what does it mean for the UK, and property buyers abroad?

Posted on by Charlotte Gill

What are the chances of an exit for the UK?
As Cameron continues negotiations, it seems that all sides of the table agree that it would be better for the UK to remain part of the EU. Both European Commission President Jean-Claude Juncker and European Council President Donald Tusk have stated intentions to address the idea of the UK staying in the EU (although it’s clear this will not come at any price), and many member states have made it clear that the UK is essential.

What does EU-uncertainty mean for sterling?
Sterling has been strengthening against the euro, particularly throughout 2015 – contributing to the advantageous pricing of European properties for British buyers. However, uncertainty about the UK’s situation could also affect currency markets in the meantime, so be aware that this could take any property beyond your budget if sterling were to weaken. We recommend registering for free with a currency specialist, such as SmartCurrencyExchange.com to stay on top of currency market fluctuations and to understand the implications for your personal situation. 

What would it mean if the UK left the EU?
We anticipate that life will be much the same for property buyers. It will still be easy to snap up homes in many parts of Europe, as many of its countries rely on this source of income for their economies. Expats will still enjoy the same lifestyle in overseas countries. 

What agreements are in place to safeguard the UK’s interests, were we to leave the EU?
As part of the European Economic Arena (EEA) the UK still has access to the EU market. There would still be some kind of agreement between the UK and EU even if we were to exit, although the format of it is not yet clear. With the UK an international centre of trade and commerce, there would still need to be agreements in place for trade, travel and market movement between countries, and this is likely to be reflected in life for those British citizens living outside of the UK.

In any event, the government will negotiate protections for British buyers and expats already living in the EU as part of the package decided. Many countries rely on income from British expats and property buyers, so allowances will have to be made to allow these relationships to continue, and countries such as Spain – particularly – will continue to encourage this.

To receive free information on buying property overseas, contact the OverseasGuidesCompany.com Resource Centre on +44 (0)20 7898 0549

 

Glide through Russia’s skies with Transaero Airlines

Posted on by Charlotte Gill

The number of travellers visiting Russia, both on business and for leisure, is growing year-on-year. This is perhaps little wonder, given that the country’s developing economy, rich natural resources and enormous population of more than 146 million all contribute to the multiple business opportunities that are already on offer. Moreover, exploring this vast and unique land is something that appears on many travellers’ checklists, thus ensuring that each and every year without fail, a constant stream of new visitors will land on Russian soil.

Industry innovator
Transaero Airlines, the second-largest passenger carrier in the country, offers its customers a wide variety of travel options, ensuring that even the very highest of expectations will be met on every journey. The airline maintains a particular focus on meeting the industry demand for luxury travel facilities through its imperial cabin (the airline’s unique first class area) and its business and premium classes. Transaero’s highly demanded economy class has all the necessary amenities to make passengers’ journeys pleasant and comfortable, while its discount class seats guarantee an affordable and satisfying flying experience.

Transaero Airlines has earned a reputation among its clients as an innovator in the domestic travel market

Providing traditional Russian hospitality and excellent customer service from the moment that guests arrive at the airport, the airline’s dedication to providing an enjoyable in-flight experience across all of its classes has now seen it voted as the Best Economy Airline, Europe in the Business Destinations Travel Awards 2015.

Transaero was Russia’s first private airline when it was set up 24 years ago. Over the course of its lifetime, the airline has earned a reputation among its clients as an innovator in the domestic travel market, particularly with regards to the services that it offers and the hi-tech technologies it has installed on its fleet. For example, in 2012 Transaero was the first airline in Russia to start offering on-board high-speed internet access. Today, inflight connectivity services are available on 32 of the company’s aircraft; on both the Boeing 747 and 777 airplanes that serve Transaero’s long haul routes and the Boeing 737s that serve its medium haul routes.

In 2007, the airline was also the first in Russia to launch an online check-in service, and to make the sustainable switch to e-ticketing on every flight. Additionally, in 1995, Transaero was the first Russian airline to implement a frequent flyer programme – its Transaero Privilege scheme now has over one million members worldwide, each of whom is eligible for significant benefits including reward tickets and free class upgrades.

Meeting demands
The airline’s network currently covers more than 200 routes across Europe, Asia, the Americas and Africa. Its three main hub airports – Moscow Vnukovo, Moscow Domodedovo and St Petersburg Pulkovo – give the airline a permanent, secure base in its home country, enabling it to provide the most authentic Russian experience possible. 65 of the airline’s routes stem from Moscow Vnukovo Airport – the modern Terminal A, which opened in December 2012, is close to Moscow’s city centre and offers quick and convenient transfers to destinations in and around the city. Transaero concentrates its premium and business class services at this hub, with medium and long haul destinations including London, Paris, Rome, Berlin, Prague, New York, Los Angeles, Istanbul, Beijing, Bangkok and Delhi. These frequent routes to high-profile international business hubs are in high demand with Transaero customers, but the airline also considers the equally in demand domestic travel sector: Transaero Airlines offers a wide range of routes to other Russian cities, as well as to a variety of other Commonwealth of Independent States (CIS) cities.

On the other side of the city, Moscow Domodedovo is the airline’s historic hub. Located on the outskirts of Moscow, the airport offers approximately 50 Transaero routes, including some with discount class seats only. Discount class seats were launched by the airline in 2014 in response to an increasing demand for more affordable travel across the industry. It has since become one of the airline’s most highly demanded services – since its launch over a year ago, more than two million people have flown in discount class seats.

The airline’s fleet currently comprises more than 100 aircraft, including Boeing 747-400s, 777s, 767s and 737s. This wide range of planes means that the airline’s expansive route network can be served as efficiently as possible, with regards to time, energy and costs. Transaero is currently continuing on its extensive fleet renewal programme, which will see the delivery of several new aircraft of varying specifications in 2015.

The experience that Transaero has gathered over its 24 years of operations has set a path for a new stage in the airline’s development. As such, 2015 will also see the airline unveiling its renewed brand. However, even with this new, modernised image, the airline’s continual focus on traditional values, including hospitality and accessibility, means that passengers will still feel like a member of the family.

Giving back
Over the course of its lifetime, Transaero has developed a series of partnerships with other leading airlines. Formed on the basis of mutually beneficial agreements, the airline now has codesharing agreements with nine other international airlines, including Virgin Atlantic, Singapore Airlines, Aigle Azur, airBaltic, Austrian Airlines and China Airlines. Transaero also has a commercial agreement with easyJet. In addition to these partnerships, the airline has also secured around 100 interline and special prorate agreements with other airlines, enabling its customers to travel in Transaero comfort on nearly 700 routes across the world.

The safety and wellbeing of its passengers has always been the airline’s number-one priority. Its dedication in this area has since seen the company recognised by the Jet Airliner Crash Data Evaluation Centre (JACDEC) as one of the top 20 safest airlines on the planet – the only Russian airline to be awarded such an accolade. Furthermore, the airline has also taken an active stance on corporate social responsibility (CSR) programmes in Russia. Similarly, Transaero is the only Russian airline to have been assigned an AAA(s) rating.

The airline has also taken a keen interest in the charitable sector. Its programmes are actively supported by Transaero volunteers and are carried out in partnership with some of Russia’s largest charitable organisations. Transaero’s focus on being more than simply an airline, but on being a key part of society and a positive influence on the world around which it travels, gives travellers an idea of the exceptional, personal and comfortable service that they will receive on board its aircraft, as well as on the ground.

Alfândega Porto Congress Centre entices business from afar

Posted on by Charlotte Gill

Situated on the bank of the Douro River, the third-longest river in the Iberian Peninsula and part of the national borderline between Spain and Portugal, the Alfândega Porto Congress Centre is located in what was once Porto’s sprawling customs house. The building, which was completed in 1869 as the work of French architect Jean Colson, was transformed into the vast conference centre in 1992, and to this day the centre holds a keen focus on maintaining and preserving one of the biggest and most revered buildings in the north of Portugal.

The Alfândega Porto Congress Centre has now been voted the Best Meetings and Conference Centre, Europe in the Business Destinations Travel Awards for two years running, in 2014 and 2015. Its unique architecture and outstanding meetings and events facilities, including its audio-visual partnerships, knowledge of the local area, value for money, online presence, sustainability practices and beautiful location, are just some of the first-rate factors that helped the centre to secure this title for a second year in a row.

Alfândega Porto’s corridors still have the railway tracks that transported goods from the river into the city nearly 150 years ago embedded in their floors

Maintaining roots
Transforming a 19th century customs house into a fully functioning congress centre is by no means an easy task. However, the renovation team at Alfândega Porto – led by Portuguese architect and Pritzker Prize laureate Eduardo Souto de Moura – successfully managed to create one of the continent’s most beautiful and functional congress locations, while still wholly maintaining the original charm of the old customs house. The building’s corridors still have the railway tracks that transported goods from the river into the city nearly 150 years ago embedded in their floors, and its rooms are named after its 19th century functions. Nowadays, the Archive Hall (the customs house’s warehouse), Noble Hall (its reception room) and Despachantes Hall (which was used by customs agents to coordinate the transit of goods) play host to a wide variety of national and international events.

Souto de Moura and the team that worked on the site’s renovation in 1992 still play a key role in the upkeep of Alfândega Porto. Their main aim is to preserve its fascinating history by keeping the building in good condition. Signs of the centre’s past are present throughout its 50,000sq m. area – the largest and most flexible space of its kind on the Douro riverside. Alfândega Porto still maintains its original architecture, with the mix of iron, brick, wood and granite – reportedly used to represent the strength of Porto’s people – still evident across the site.

Internationally recognised
With 23 multifunctional rooms ranging in size from 80 to 2,000sq m., a private 400-car parking area, a shipping dock and four permanent cultural exhibition spaces, this historic venue has been the first choice for an endless stream of corporate meetings, product launches, medical congresses and fashion shows over the last 23 years. To ensure that it is equipped to host over 300 large-scale events every year, Alfândega Porto focuses on remaining up to date with the latest demands and developments within the international MICE sector – this has included the recent installation of total Wi-Fi coverage and built-in translation booths. In addition, the venue’s experienced and professional team is on hand during the organisation and instigation of every event, providing technical expertise and logistical assistance.

In the last year, over 300,000 people visited the venue for a range of cultural, scientific, corporate and commercial events, awarding it an overall satisfaction rate of 97 percent. Alfândega Porto’s focus on client feedback and providing customer satisfaction is one of the keys to its success; guaranteeing that each visitor will be pleased to return for another event. Earlier this year, the International Association of Professional Congress Organisers (IAPCO) named the congress centre as its National Supplier 2014; an accolade based on its outstanding service and cooperation. Alfândega Porto was the first Portuguese company to ever receive this award. The centre was also named as the best venue for congresses in the country in 2011, 2012, 2013 and 2014 by the Publituris Portugal Trade Awards and Gala dos Eventos.

The Alfândega Porto Congress Centre is also a partner of some of the world’s most influential conferencing institutions, including the International Congress and Convention Association (ICCA) and the International Association of Convention Centres. The venue is also a member of the Porto Convention Bureau and contributes at the highest level to the growth of the meetings industry in the region.

The former customs house still boasts many of its original 19th-century architectural features
The former customs house still boasts many of its original 19th-century architectural features

In the heart of it all
Alfândega Porto Congress Centre is proudly situated in the award-winning city of Porto. Voted Europe’s Best Destination 2012 and 2014 by European Consumers Choice, Porto is home to unique architecture, history, culture and cuisine that make it quite unlike the majority of Europe’s other major cities. The city’s blend of tradition and modernity, along with its status as a UNESCO World Heritage site, is a major part of its appeal to business travellers and tourists alike – as such, Porto’s ICCA ranking has been progressively climbing over the last three years.

Francisco Sá Carneiro Airport, voted the third best European airport by Airports Council International, is located only 15 minutes away from the congress centre. Offering direct routes to cities all across the world, the airport’s close proximity means that Alfândega Porto is ideally connected to a huge number of global business hubs. Additionally, many of the hotels in the congress centre’s vicinity have been celebrated internationally, while many of the city’s finest sights are also located within walking distance of the venue. These include the D Luís Bridge, which was designed by a pupil of Gustave Eiffel and is located only five minutes away from Alfândega Porto; the Clérigos Tower, which offers magnificent panoramic views of the city; and a selection of must-visit port cellars.

Continually evolving
Other than the nearby international airport, Alfândega Porto has access to a range of convenient transport links, making it easily accessible from both the surrounding area and regions that are slightly further afield. It is also surrounded by some of the city’s finest social programme possibilities – anything from walking tours through Porto’s historic streets to boat trips to the magnificent Douro Valley are on offer within minutes from the centre’s foyer. Even inside the venue itself tours are available, giving visitors the chance to truly experience the former customs house’s 19th-century charm.

The evolution of the conference centre has been rapid and continuous. With such extensive developments occurring year-on-year and with its consumer popularity only growing, the Alfândega Porto Congress Centre now foresees a very positive future ahead, both for itself and for the fascinating city of Porto. Breaking into the international MICE market was one of the centre’s main ambitions for 2014, and this is something that it will continue to focus on for the coming years. With investment in the market constantly increasing, Alfândega Porto is more equipped than ever to accommodate some of the area’s most high-profile events.

For further information tel: +351 22 340 30 00

Oman Air adds sophistication and luxury to the flight experience

Posted on by Charlotte Gill

There has been plenty of speculation in recent years that the good fortunes of the business class air travel industry are drawing to an end. The economic recession and a resulting tightening of corporate travel budgets was seen as an event that would likely cause the demand for premium seating to fall, being replaced by an increased demand for budget airlines and economy or, at a push, premium economy seats.

However, far from the doomsayers being proved right, the demand for business class has in fact increased. Airlines have invested heavily in improving their premium product, and customers have been quick to show their appreciation. The International Air Transport Association (IATA) has reported that global demand for premium air travel grew by 2.6 percent year-on-year in January 2015. It has also reported that the number of premium passengers flying between Europe and the Gulf grew by 12.4 percent in 2014, while the number flying between East Asia and the Gulf increased by 11.6 percent.

Oman Air has seen consistent year-on-year growth since it launched the first phase of its international expansion in 2009

These figures are supported by the experience of Oman Air, which has seen consistent year-on-year growth since it launched the first phase of its international expansion programme in 2009. By investing in outstanding onboard services and products, along with the highest standards of ground services, including airport lounges and premium check-in facilities, Oman Air has remained at the forefront of the business class air travel sector.

Leading technology
Oman Air first established its reputation as a provider of superb business class facilities when it took delivery of six new Airbus A330s in 2009 and 2010. The aircraft were deployed on routes across Europe and South East Asia and featured brand new, first-rate interiors. The business class cabins offered 20 fully reclining 196cm lie-flat seats, each with direct aisle access and a 43cm personal monitor that provided access to a wide range of movies, music, games and information. Additionally, universal power points, USB ports, Ethernet sockets and RCA plugs were available at every station to ensure that laptops and other personal devices could be used with ease.

This first generation of Oman Air business class seats were voted the World’s Best Business Class Airline Seats in the World Airline Awards for two years running. However, the premium experience was then further enhanced in 2010 when Oman Air became the first airline in the world to introduce inflight mobile phone and Wi-Fi connectivity. This meant that customers were not only able to stay in touch with work, friends and family while in the air, but they could also link their devices to the on-board technology in order to fully personalise their inflight entertainment experience.

Ever since the airline’s long haul business class seats and cabins were first introduced, they have been continually receiving high praise from customers. But having first set the benchmark for the industry in 2009, the airline has since been determined to stay ahead of the curve: at the tail end of 2014, Oman Air announced that it would be phasing in brand new business and economy class seats aboard its new fleet of aircraft that are arriving as part of the airline’s latest ambitious expansion programme. This latest plan will see Oman Air increasing the size of its fleet to 50 aircraft by 2018, and 70 aircraft by 2020. New destinations are also being launched, and frequencies on existing routes are being increased.

Significant upgrades
Oman Air’s new long haul business class cabins offer 24 seats in a 2-2-2 configuration, giving aisle access and ample personal space to every seat. Additionally, each seat has electronically controllable backrest, leg rest and seat depth functions, as well as a folding armrest for extra comfort and easy access. A one-piece meal table, cocktail table, reading light and mood light make for a pleasant environment for working or relaxation, while a buddy seat enables passengers to dine, work or socialise face to face with a friend or colleague. Pockets for literature, headsets and emergency equipment have also been included to ensure that the seat and its surrounding area remain uncluttered.

Even the inflight entertainment (IFE) technology has been significantly upgraded: the new Thales AVANT in-seat audio video on demand (AVOD) system is accessed via a compact IFE handset, offering an extensive range of entertainment options. Furthermore, the personal monitor can now also be used to screen the content of laptops or other personal devices. Oman Air’s ALNA connectivity system enables live in-seat internet connection via the on-board wireless network, as well as mobile (GSM) telephone usage.

The business class seats on Oman Air’s new short and medium haul B737 aircraft have also been upgraded: similarly to the airline’s long haul jets, the 12 seats in the business class cabin have electronically controlled comfort settings, with a 27cm IFE screen that offers access to the Thales AVANT in-seat AVOD system and its full media content.

The airline's long haul business-class cabin
The airline’s long haul business-class cabin

Ahead of the curve
The airline, then, is not merely keeping up with changes in technology and cabin design – instead it is maintaining its reputation as a frontrunner in the industry, and is continuing to lead the charge. A second constant remains, however: Oman Air’s renowned hospitality. Drawing on the Sultanate of Oman’s culture as a warm, unique and authentic location, the country’s national carrier strives to make each and every passenger feel special. Once travellers have boarded the aircraft and settled into their seats, the Oman Air flight attendants – dressed in immaculate Balenciaga-designed uniforms – will help them to relax with a snack, a cup of traditional Omani coffee, or even a glass of champagne for those flying long haul.

Following takeoff, business class guests are able to choose from a menu of delicious dishes, each made using the freshest seasonal ingredients and presented on full-size, bespoke tableware. The airline’s crew are discreet but attentive, making it easy for passengers to forget that they are dining at altitude at all. As such, Oman Air received the Best Staff Service in the Middle East award at the 2014 World Airline Awards; another check against its already exemplary name.

Seal of approval
Any string of accolades, however, is incomplete without the seal of approval from the customers themselves. Jim Tremonti, an American lawyer based in London and a frequent flyer with Oman Air, spoke to Business Destinations about his experience with the airline: “Because of my experiences of other airlines’ business class, I was not expecting much. But as soon as I checked in I knew that this was going to be a very different experience. The staff at the airport were friendly, helpful and knew the answers to everything I asked them. They were smart and they seemed to love what they were doing.”

Tremonti was flying from Paris to Muscat on one of Oman Air’s newest A330s. He noted of the aircraft’s interior, “As soon as you walk through the door, it feels like you are entering Oman itself. The welcome from the crew, the music, the Omani coffee – everything about it made you feel as though you were in the sultanate.”

With a growing fleet and a rapidly expanding network, including 11 destinations in India, six in Europe and a selection of must-see Asian cities including Singapore, Bangkok and Kuala Lumpur, there are now more opportunities than ever for travellers to experience Oman Air’s superior comfort and award-winning service.

Duty Free Iceland: luxury afforded at Keflavik International Airport

Posted on by Charlotte Gill

Only a few years ago, Iceland was Europe’s best kept secret. It was a country that only a handful of the world’s hardiest travellers had visited – however, those who did returned with stories of natural beauty, incomparable sights, friendly people and unique food and lifestyle, promptly stirring the world’s interest.

By 2004, around 360,000 people were visiting the country every year, with most of them passing through Keflavik International Airport. In 2007 the airport’s duty free store, Duty Free Iceland, underwent an extensive renovation in order to accommodate the rising influx of passengers – since then, however, growth has been exponential. Over one million visitors are expected to land on Icelandic soil in 2015 – almost triple the number seen immediately after the renovation was completed. As a result, Keflavik International Airport has since instigated further improvements in a bid to meet the needs of visitors from all over the world. These developments have seen Duty Free Iceland announced as the winner of the 2015 Business Destinations Travel Award for Best Airport Tax Free Shopping Service Provider, Europe.

Icelandic incentives
While many visitors arrive at Keflavik with hopes of experiencing some of Iceland’s world-famous natural splendour, more and more travellers are now visiting the country for some of its major business conventions or international music and design festivals, such as Icelandic Airwaves and Design March. Incentive tours are also becoming increasingly popular.

Guests can quickly and easily pick up what they need from the tax-free store before their bags have even arrived

People planning on attending events such as these in particular welcome the fact that Duty Free Iceland is tax-free and open 24 hours a day, available to all arriving and departing passengers regardless of their origin or destination. Another appealing factor is that, besides the international brands and products commonly found in many other cities’ duty free stores, Duty Free Iceland offers a growing range of unique Icelandic products that are perfect as a one of a kind gift or personal souvenir.

Icelanders have discovered many ways to use the country’s natural resources and harsh winters to their advantage: the lack of pollution and pesticides, the pristine quality of the water and even the country’s notoriously short summers all contribute to the purity and strength of the ingredients found in Icelandic products. Food and drink play a central role in Icelandic culture, with small breweries competing side by side with their larger counterparts to supply the market with a wide range of whiskey, gin, vodka, liqueurs and beers, as well as the legendary brennivín schnapps, which has won an string of international awards.

Duty Free Iceland stocks some of the very best examples of the young industry’s greatest achievements – green Flóki whiskey, for example, which is brewed using pollution-free ingredients and is distilled through the use of geothermal energy. It is the work of the pioneering family-run Eimverk Distillery, which was the first in the world to produce a quality, 100 percent Icelandic whiskey. From the same company comes Vor gin, which won the 2014 San Francisco World Spirits Double Gold Award. Created from purely Icelandic botanicals, Vor is an indication of the high-quality products that can be produced from the country’s own first-rate natural resources.

Toasting success
At Dill restaurant – one of the most renowned establishments in Iceland – chef Gunnar Karl Gíslason and his sommelier, Ólafur Örn Ólafsson, promise to provide an entirely new experience for diners. With the intention of capturing a bright Icelandic summer night in a bottle, the pair collected birch sap and trimmings from an unspoiled forest in the East Fjords, and consequently produced a drink known as Birkir; a kind of schnapps with a distinctive fresh, woody flavour. From the birch syrup, they produced a fragrant liqueur known as Björk, which is best enjoyed before or after dinner with tonic water or club soda.

Katla, one of Iceland’s most ferocious volcanoes, has an award-winning vodka named after it: Katla Vodka is produced by 64° Reykjavík Distillery, Iceland’s first micro-distillery, which also brews the potent 64° brennivín, juniper gin and a range of liqueurs made from blueberries, rhubarb and crowberries, all from organic highland farms. The distillery has won many international awards, including the Grand Gold Quality Award in the Belgian Monde Selection, the Silver Award in the British International Spirit Challenge, and the Red Dot Award for Best Product Design. 64° Reykjavík Distillery’s range of drinks is one of the most popular lines stocked by Duty Free Iceland.

Besides spirits, Duty Free Iceland also has a large selection of local and international beers. Domestic ale brands have also secured a string of accolades for their products, drawing international attention to Iceland’s largest breweries and, more recently, some of its smaller ones: Snorri No. 10 ale, brewed by Ölvisholt Brugghús, has won gold medals in some of the world’s most renowned beer competitions, including the World Beer Cup, World Beer Awards and the European Beer Star. Brewed with barley and seasoned with organic wild thyme from Aðaldalur, it is one of several Icelandic beers with a unique flavour, colour and texture. The brewery is a perfect example of what even the smallest companies on the island can produce. Its Lava stout is a 9.4 percent full-bodied beer, with a brown head and a sweet chocolate and malt flavour.

Omnom is one of the most popular confectionery brands in Iceland
Omnom is one of the most popular confectionery brands in Iceland

Natural cosmetics
Companies across Iceland have taken advantage of the country’s pure water and pesticide-free plants by specialising in the production of high-quality, locally produced cosmetics and skin care products. Brands including Sóley Organics, Villimey, Purity Herbs, Blue Lagoon and Zopure, which are becoming internationally known for their effectiveness, superior ingredients and lack of harmful chemicals, are all on sale at Duty Free Iceland.

Sóley Organics’ signature product, Græðir, is based on a traditional family recipe. Its incredible healing effects on various skin conditions including eczema, burn wounds and psoriasis led to it becoming an overnight success both locally and internationally. Additionally, Eyglo facial cream and Birta, a range of anti-ageing creams, have since been added to the brand’s repertoire, creating a comprehensive skincare programme.

However, not content with using solely traditional methods, a group of biotechnology scientists have also created a range of revolutionary biotech skincare products. The creation of Bioeffect in 1986 won this team the Nobel Prize for Medicine, and the brand has since expanded to include an EGF day serum that improves skin tone, firms and rejuvenates the skin, and minimises the appearance of lines and wrinkles.

Day and night shopping
Iceland’s renowned confectionery brands include the works of chocolatiers Omnom and Haflidi, whose sweet treats are so popular across the country that they fly off Duty Free Iceland’s shelves daily – and only the most disciplined gourmands can resist a taste before they head home. The store stocks famous international brands alongside some of Iceland’s most popular homemade treats, such as its unique Puffin Eggs and a wide variety of liquorice. Culinary delights aside, Duty Free Iceland also stocks a range of toys, games and puzzles for its younger visitors.

Travellers don’t have to wait until they are departing from Iceland’s shores to enjoy the delights that Duty Free Iceland has to offer. With an additional store in the Arrivals section of the airport, visitors are able to stock up on Icelandic essentials for the entirety of their trip at prices that are up to 50 percent cheaper than in the city. Situated in the luggage hall, guests can quickly and easily pick up what they need before their bags have even arrived – for late night flights, this is an especially popular option.

Interlaken event venues provide the ideal setting for meetings

Posted on by Charlotte Gill

Situated alongside the stunning waters of Lake Thun and cradled beneath the UNESCO World Heritage mountains of Eiger, Mönch and Jungfrau, Interlaken is a place of immense natural beauty. This idyllic Swiss resort not only provides awe-inspiring scenery, but its ideal setting also permits excellent skiing during the winter months, as well as some of the continent’s best hiking trails in the summer.

Whatever your passion, Interlaken has a tremendous variety of activities on offer, not to mention numerous ways to unwind. But for those looking to mix business with pleasure, Interlaken is the perfect place for hosting unforgettable conferences and corporate events.

To ensure complete relaxation during a stay in Interlaken, a seemingly endless list of activities are available both on land and water

Interlaken event venues
The historic Victoria-Jungfrau Grand Hotel & Spa has been the host of glittering banquets for decades, while the Congress Centre Kursaal Interlaken is the ideal venue for business events. The centre, which is home to the annual Swiss Economic Forum, provides the perfect setting for prominent figures from the business, politics and science worlds to network and share ideas.

Karin Linnekogel, Marketing and Project Manager at Interlaken Congress and Events AG, told Business Destinations: “The Congress Centre Kursaal Interlaken is the flagship onsite, offering modern architecture in the Auditorium – a complete contrast to the historical rooms in the Kursaal, adding a touch of class. Its impressive size, with a capacity to host more than 1,500 people comfortably, makes it ideal for nearly every type of event.”

However, for more intimate events, the Culture and Congress Centre in Thun, situated by Lake Thun, is the perfect fit. A wide range of event possibilities exist in this beautiful part of the world, which boasts a supply of idyllic venues, including those on mountaintops, on luxury boats and in the area’s historic castles. The area also boasts the Thun Expo centre, the JungfrauPark Interlaken, and countless hotels offering meetings and seminar packages.

Fascinating surroundings
The area’s breathtaking natural scenery ensures that exciting business events can be seamlessly combined with outdoor pursuits and teambuilding activities. Interlaken’s fascinating mountains and their neighbouring waters, Lake Thun and Lake Brienz, offer the perfect accompanying programme for any visiting nature lovers – trips to mountain summits, water activities and extreme sports are just some of the additional initiatives on offer for business travellers visiting the area looking for more than just another corporate trip.

3,500 beds are available across the region, with a variety of hotels offering accommodation for travellers with a wide range of budgets. Rooms with magnificent views of Lake Thun or the beautiful landscape of Interlaken are widely available – there is a location and an environment to suit each and every requirement.

To ensure complete relaxation during a stay in Interlaken, a seemingly endless list of activities are available both on land and water. Visitors will relish the rare opportunity to switch off their business brain, whether by enjoying a relaxing lake cruise or experiencing the beauty of the world-famous congress destination from above with a once-in-a-lifetime helicopter tour of the area. Other thrilling activities are also available, including driving a golf ball over the glacier ice or exploring the perilous caves that are buried deep within the mountains. “Whether on water, on land or in the mountains, in this fascinating environment everyone will find what they need to tank up on health-giving energy as a balance to the intensive effort required in meetings”, says Linnekogel.

Priding itself on its ability to offer a mixture of business, leisure and relaxation options, the area of Interlaken, with Thun and Lake Thun, is the ideal destination for any key business event or conference, 365 days a year.

Istanbul’s popularity as business and leisure destination increases

Posted on by Charlotte Gill

Boasting over 8,500 years of history, Istanbul holds a unique position in the world, both geographically and culturally. Today it is a city with a global outlook, as it continues to be a vital meeting point and a popular destination for business and leisure travellers the world over. A melting pot of styles and influences, the city is both impressive and eclectic, offering several unique and unrivalled UNESCO World Heritage sites as a result of its history as the capital city of the Roman, Byzantine and Ottoman Empires.

Set against a backdrop of some of the world’s most exciting venues, congress centres and infrastructure projects, as well as contemporary artistic developments and creative industries, the city offers visitors the perfect mixture of modernity and history.

Istanbul has been a mercantile trade centre for many centuries, and today nearly 22,000 international companies operate within its boundaries

Financial centre
Istanbul’s popularity as a leisure and business destination has been rapidly increasing year upon year, reaching a peak of 11.8 million visitors in 2014. In the same year, TripAdvisor readers voted the city the most popular travel destination in the world. By the end of March 2015, Istanbul had already seen an eight percent year-on-year increase in international arrivals, and to this day it remains one of the three most popular tourist destinations in Europe. At present, the city is focusing on investing in projects that will increase its ability to welcome and accommodate this growing number of visitors, with exciting upcoming projects including the construction of a third airport by 2018. This new structure is expected to cater for 150 million passengers every year, making it the largest air transport hub in the world.

The city has been a mercantile trade centre for many centuries, and today nearly 22,000 international companies operate within its boundaries. As the financial centre of the country, Istanbul’s annual contribution to Turkey’s GDP amounted to $820bn in 2014, or 39 percent of the total. The city’s 49 universities and five techno-parks, which manage and encourage the technology and information flow between universities, companies and the market, are evidence of the city’s dedication to being a hub for innovation and learning. In total, Istanbul hosts almost one third of Turkey’s universities and one tenth of its students.

International connections
For both business and leisure travellers, Istanbul offers abundant accommodation, with over 94,000 beds currently available and an additional 46,500 now in production. These hotels are available across the hospitality spectrum, including more than 170 four- and five-star hotels with another 107 currently being built.

Istanbul’s two airports are served by nearly every international airline in operation, making it easily accessible from all corners of the world. The country’s national carrier, Turkish Airlines – which was named as Europe’s best airline four years in a row by the Skytrax World Airline Awards – offers direct flights from Istanbul to more than 260 locations worldwide. Spanning five continents, the airline’s range of destinations means that two billion people across the globe live within six hours’ flying time of Istanbul.

In a bid to maintain its reputation as a city of innovation, Istanbul is continually expanding. A series of new infrastructure projects are currently underway, designed to increase capacity and improve transport links around the city. Work has begun on the Eurasia Tunnel; a kilometre-long road tunnel that will run underneath the Bosphorus to connect the Asian and European continents. A third bridge across the Bosphorus is also currently being constructed as part of the forthcoming 260km-long Northern Marmara motorway. Once completed later this year, the bridge will be the longest combined motorway-railway bridge in the world, as well as the world’s ninth-longest suspension bridge.

Focus on sustainability
By hosting the fifth annual World Water Forum in 2009, Istanbul demonstrated that it has put environmental sustainability at the forefront of its agenda. Sustainability within the meetings and events industry in particular has become a key issue for meeting planners, national associations and influential corporations, and as a result the city now has several ecological projects underway. These include plans to expand the public transport network, develop cycle lanes, create a bike rental system, introduce park and ride schemes, manufacture electric vehicles, create energy production from waste, introduce tree planting projects, and the continuation of the Hotel Greening Project; a scheme designed to encourage environmental sustainability across the city’s hotels. Istanbul Metropolitan Municipality (IBB) is one of the major global authorities putting such projects at the top of its list of priorities.

The magnificent Bosphorus runs through the heart of Istanbul
The magnificent Bosphorus runs through the heart of Istanbul

The city’s environmental concerns combine with its historic venues, palaces, museums, bazaars and cisterns to create the ideal place to meet. With such unique and exciting venues on offer, Istanbul offers meeting planners the opportunity to create some truly outstanding events, from bespoke incentives to meetings for up to 30,000 delegates. The city has seven convention centres and three exhibition locations, offering four separate yet combinable events clusters across the Airport District, Congress Valley and the Golden Horn, as well as on the Asian side of the city. As a result, in 2013 the International Congress and Convention Association (ICCA) ranked Istanbul as the eighth best location in the world.

Istanbul’s array of attractions makes it an appealing destination for business and leisure travellers alike. Magnificent mosques, churches, museums and sultans’ palaces are scattered throughout the city, and the stunning Bosphorus, which runs through the heart of the city, offers delights of its own: visitors can enjoy fresh fish while overlooking the waters, explore the warren of streets in the nearby Grand Bazaar, or take in the heady scents of the Egyptian spice market. Istanbul’s stylish new galleries, modern venues and world-class restaurants allow guests to truly discover the metropolis of the moment. The city is one of the world’s top food destinations, offering high-quality eateries serving traditional fare, haute cuisine and contemporary fusion dishes. Many of these venues are positioned in spectacular locations on the edge of the Bosphorus, offering views across the historic peninsula and beyond.

Cultural capital
Istanbul Convention and Visitors Bureau (ICVB) should be every traveller’s first point of contact when visiting this remarkable city. Offering a wide range of services that focus on promoting Istanbul’s beauty, history and versatility, ICVB strives to provide visitors and meeting planners with assistance in organising events, hosting meetings and incentives, and planning exciting social occasions. As the cultural and entertainment capital of Turkey, Istanbul offers exceptional dining, shopping and music venues, and throughout the year concerts, art exhibitions and social gatherings take place. The vibrant city seamlessly combines cultures and people from all over the world, and so is guaranteed to offer a warm welcome for any visitor. Whether guests are looking for a historic tour or an exciting night out, Istanbul promises an exciting experience each and every day.

For further information visit howtoistanbul.com

Opportunity awaits at Gozo

Posted on by Charlotte Gill

The island of Gozo, part of the Maltese archipelago, offers culture, history, identity, tranquillity and beauty, all from its small 67sq km home in the heart of the Mediterranean. The island has a long and diverse history, boasting the oldest freestanding megalithic temples in the world – the Ggantija Temples in Xagħra, a coveted UNESCO World Heritage site. For centuries, visitors have been captivated by the island’s raw beauty and authenticity, which are found so rarely across the rest of the modern world.

Connected to mainland Malta by a scenic 25-minute ferry ride that runs every hour, Gozo is more accessible than you might think. Malta International Airport in itself is connected to 96 European airports, giving Gozo an ideal location that is both within easy reach and blissfully away from it all.

Sustainability has been at the core of the island’s tourism strategy; a sector that contributes extensively to Gozo’s economic accomplishments

Hidden gems
When the English poet and artist Edward Lear visited the island in 1866, he noted of Gozo’s beautiful coastline that it “may truly be called Pomskizillious and Gromphibberous, being as no other words can describe its magnificence”. Today, Pomskizillious is the name of a toy museum in Xagħra Gozo; one of the island’s true hidden gems. Other such treasures are scattered throughout the island in the form of beautifully kept museums, galleries and wonderful baroque churches. The presence of these exquisite churches, which spring up from the heart of almost every village on the island, means that a religious imprint can be felt all across Gozo.

Gozitans are very proud of their identity, and as religion was one of the factors that first helped the population to form such individuality, it is unsurprising that its importance to the island should be recognised so openly: during a brief interlude of independence from French-ruled Malta, the Catholic prelate Archpriest Saver M Cassar took the reigns of administration for the island. Gozo was known as an autonomous district between 1798 and 1800, and so until 1864 the island’s residents continually petitioned for the Pope to formally name the island as an independent diocese. Despite various setbacks, Gozitans reached their goal, and in the process forged a unique character that marked the extent of their entrepreneurial and independent spirit.

Passion for culture
Such developments helped to form the thriving culture and lifestyle that is characteristic of Gozo today. Small townsfolk bands, which were first formed to ensure that all social occasions (including grand feasts of patron saints) were celebrated properly, were the first stage in a rise of countless musicians and artists across the decades. As such, the island has since established an active, year-round cultural calendar – one that is especially impressive considering Gozo’s minute size.

Such a passion for cultural festivities is fuelled by a budding voluntary sector, which supports a schedule that includes internationally renowned festivals such as the Mediterranea, the Victoria International Arts Festival, and the Gaulitana Music Festival. The latter, spurred by the success that came from staging the opera Tosca in 2014, will this year be producing another opera; the Rigoletto. Furthermore, opera and classical music fans are always in for a treat in Gozo, as the two main opera theatres in Victoria – Astra and Aurora – hold two operas every October, with this year’s performances being La Traviata and La Boheme.

Gozo seems to be a cradle for a number of artists who have staked their claim internationally. Gozitan sculptor Austin Camilleri has had his work prominently displayed in front of the new parliament building in Valletta, Malta. This sculpture – which depicted a three-legged horse; a symbol of crippled power and authority – caused some controversy in the town, but is nonetheless a true testament to the spirit of the proudly unconventional Gozitan people.

Grape harvesting in M'forn Valley (photo by Daniel Cilia)
Grape harvesting in M’forn Valley (photo by Daniel Cilia)

Ecological projects
Gozo maintains a keen focus on sustainable development, being aware that such programmes are vital for the island if it wants to conserve and continually enrich its existing prosperous cultural heritage. When the Ministry for Gozo first launched its Eco-Gozo action plan several years ago, few would have predicted the huge strides that the island would make in such a short amount of time. The ministry’s vision is not based merely on thinking green, but on achieving a stable and healthy environment, thus ensuring a better quality of life for everybody on the island.

Projects have since been founded with a focus on water conversation, culture, renewable energy and sustainable agricultural practices. Educational campaigns have been at the heart of all these activities. The Eco-Gozo vision has succeeded in putting a firm label on such sustainable operations, and these efforts have not gone unnoticed: the scheme was named as a national champion in the 2015 European Business Awards for its impressive focus on environmental and corporate sustainability. Sustainability has also been at the core of the island’s tourism strategy; a sector that contributes extensively to Gozo’s economic accomplishments. The island’s two existing five-star hotels are already eco-certified, along with seven refurbished farmhouses in the self-catering sector.

Gozo is also focusing its efforts on promoting small and sustainable niches that will ensure a better visitor spread through the year, thereby ending the island’s dependence on the peak season. These attractions include adventure sports such as diving, kayaking and climbing, as well as walking tours and cultural tourism.

This sustainability centres on earmarking the island’s potential to attract the right investment opportunities – particularly those that provide a secure future for the next generation. Recent projects, including an agreement with Barts (a faculty within Queen Mary University of London) which will see a medical school opened in Gozo, show that the island offers the perfect setting for endless sustainable investment opportunities. The island’s government has also expressed an interest in constructing a new general hospital and a geriatric hospital, both of which would accompany the forthcoming medical school.

Island scenery
Indeed, Gozo has significant potential across many areas of development. The island’s rusticity and idyllic scenery provide the ideal getaway from the challenges of daily life, with its exquisite coastline marked by beauties including the Azure Window. Elsewhere, localities such as Mġarr ix-Xini have been utilised as the setting for many illustrious film productions, including By the Sea, starring Angelina Jolie and Brad Pitt.

Gozo also has some of the most stunning diving locations in the Mediterranean, with the Blue Hole being one of the most popular sites on the island. The government has invested heavily in this key sector by both scuttling a number of wrecks along the island’s shores and developing some of its important facilities; namely the hyperbaric chamber at Gozo General Hospital. In addition, the private sector has shown its support for these developments by establishing a number of professional diving schools across the island.

The island is also generating interest among several other sporting groups: despite the island not having any mountains, a number of climbing routes have been established among the rock formations on its coastline, which have since been tested by some of the world’s most renowned climbers.

Constant development
The governing body is now intent on developing other sectors, including the island’s MICE industry. Gozo’s vast potential as a destination for corporate meetings and events stems from its deep-rooted culture for hospitality, which dates as far back as Homer’s Odyssey. In the text, Homer names Gozo as the island on which Ulysses spends seven years while under the enchantment of the nymph Calypso. Calypso Cave in the village of Xaghra is now a destination that is visited by thousands of tourists every year, renowned for its ethereal natural beauty and the views of the stunning Ramla Bay red sands that are spread far below in the valley.

Other potential areas for development are also being explored, with the island now reviewing the international interest for a potential cruise liner terminal and yacht marina. Gozo is also investing in a new mooring system near the picturesque Xlendi Bay, which would be targeted toward boutique liners. The possibility of a sustainable air link between Malta and Gozo, which would ensure increased accessibility to the island, is also being examined.

Mgarr Harbour in Ghajnsielem (photo by Joseph Zammit)
Mgarr Harbour in Ghajnsielem (photo by Joseph Zammit)

However, aside from its vast potential for future developments, the island has also enjoyed some tremendous achievements across its existing projects. The success of the national education strategy has translated itself into the availability of the human resources that are required for new ventures to be set up in Gozo. As such, the recent approval for an established software company that specialises in payment systems to set up an office on the island is evidence of the fact that today’s globalised and interconnected world has provided renewed opportunities for locations just like Gozo.

Additionally, companies wishing to take advantage of Malta Enterprise’s specific investment benefits can also invest and work in Gozo. The island’s tranquil Mediterranean lifestyle makes for an ideal business location, and its exclusive developments have helped to build a reputation for the island as a great place to work, rather than to simply retreat.

Full of life
Gozo is humming with life and interesting projects – one of which has seen the extensive restoration of both the Gozo Citadel, which dominates the island’s skyline, and the Banca Giuratale, which was once the seat of Gozo’s government. The renovation of the citadel will also see its mid-19th century water reservoir transformed into a new visitors’ centre.

While many islands globally have found themselves facing a declining path towards complete anonymity, Gozo has consciously turned in the opposite direction. Priding itself on being unconventional, beautiful and completely surprising, the island is the ideal destination for investment and relocation.

Barcelona and Madrid become MICE favourites

Posted on by Charlotte Gill

Meetings, conferences and international exhibitions have enjoyed a resurgence in popularity over the last few months, with cities and towns across Europe vying for competition for some of the biggest firms currently touring the continent. Leading the race are two of Spain’s biggest and most vibrant cities: Barcelona and Madrid. Here, Business Destinations considers just a few reasons why some of the largest and most successful firms choose these two great cities in particular when identifying venues for their next conference or large-scale meeting.

Bustling CBDs
Rich histories mixed with modern aesthetics mean that both of Spain’s major cities display unique attributes that attract travellers from all over the world. At the core of European diversity, as well as convenient travel hubs to a number of other continents, Barcelona and Madrid are ideal locations for multinational organisations to descend, meet and enjoy the sights and scenery. With stunning architecture, bars, restaurants and entertainment, each city offers something different in the way of downtime and welcoming international visitors.

Rich histories mixed with modern aesthetics mean that both of Spain’s major cities display unique attributes that attract travellers from all over the world

With a variety of interesting districts, Barcelona is as rich as it is diverse. Innumerable options are available to satisfy many tastes: renowned for its great shopping areas, sporting venues and world-class restaurants, Barcelona’s CBD lies at the heart of the action, allowing corporate travellers to take in the many and varied attractions that the city has to offer in between meetings. Brimming with arts and culture, the city frequently attracts some of the world’s most popular musical and artistic performers. Couple this with the city’s local musical traditions, and tourists are in for a real treat.

The city also has a number of large, world-renowned conference and event venues to cater for corporate travellers and events of all sizes. With travel in and around the city so convenient, holidaymakers and corporate travellers often find that they can take in a lot in a short period of time. Barcelona has historically attracted attention from some of the globe’s finest architects, so it’s definitely worth travelling through the city – just to have a look around, if nothing else. In so saying, the city has plenty of green spaces that both ensure a beautiful outlook and help to maintain a fresh and vibrant feel. Those who visit the city often return for a second or third visit.

Heart of the country
West of Barcelona, toward the heart of the country, Madrid has many qualities that set it apart from other European capitals. As the financial and cultural hub of Spain – and, indeed, much of Europe – the city is steeped in history. From Roman sites to museums, the locals are keen to show off their city’s nod to historical Spain. That said, the city’s nightlife is also renowned throughout Europe, with party revellers dancing and enjoying life well into the small hours of the morning. Madrid’s central position on the Iberian Peninsula guarantees extreme heat, and the sun shines throughout the seasons. The city itself buzzes with life and exuberance, with many of the lively squares filled with tourists and locals alike. As far as capitals go, Madrid continues to outperform many of its global rivals.

It’s for these many reasons that Spain’s two big hitters continue to maintain influence within the corporate travel market – and often, those with a selection issue have something of a dilemma when choosing between the two. With a number of small-, medium- and large-scale venues to choose from and extensive hotel networks for guests to investigate, perhaps the differences between Madrid and Barcelona aren’t so extreme.

The Ascott Limited extends its hotel chain to the Gulf

Posted on by Charlotte Gill

The Ascott Limited, a subsidiary of CapitaLand Limited, established the Asia-Pacific region’s first international-class serviced residence with the opening of The Ascott Singapore in 1984. Exceptional growth in the years that followed saw the brand founding the Ascott Residence Trust in 2006; the world’s first Pan-Asian serviced residence real estate investment trust. Today the company boasts over 30 years of experience in the serviced hospitality sector.

Over the course of its lifetime, The Ascott Limited has grown into the largest international serviced residence owner-operator in the world. With a remarkable portfolio of over 38,000 apartment units spanning 90 cities and 25 countries, plus a target of reaching 40,000 apartments globally by the end of 2015, the group is experiencing rapid growth in the serviced hospitality sector. One of the key markets driving this success, along with providing major opportunities for the future, is the Gulf Cooperation Council (GCC).

The high demand for luxury serviced apartments in the GCC is in line with Ascott’s strategic plan to focus its growth on the highest performing cities in the sector

The high demand for luxury serviced apartments in the GCC is in line with Ascott’s strategic plan to focus its growth on the highest performing cities in the sector. The Gulf region remains one of the leading areas for fiscal growth in the world – something predominantly due to the thriving economies of the individual states within the GCC.

According to the World Bank, the GCC’s projected GDP growth for 2015 is 4.9 percent, compared with the global average of three percent. Capitalising on such potential and providing much-needed luxury services within the region have seen the group voted as the Best Serviced Apartment Provider, Bahrain in the 2015 Business Destinations Travel Awards.

Tourism boom
The United Arab Emirates (UAE), Qatar and Saudi Arabia are all currently seeing an influx of expatriates, primarily as a result of some of the massive infrastructural projects that are under development in the area – in particular, the preparations for the FIFA World Cup 2022 in Qatar, the World Expo 2020 in Dubai and the Riyadh public transport project in Saudi Arabia.

Along with these projects that are under construction, the hotel and hotel apartment sector is another area that is experiencing considerable development. Data analysed by HVS shows that the region has a new supply pipeline of over 95,000 rooms. The majority of these are in the UAE and Saudi Arabia, accounting for over 50 percent of the total number expected by 2020. The UAE remains the tourism industry leader in the Middle East, however Saudi Arabia, Qatar and Oman are nonetheless witnessing large tourism transformations on the back of these mega developments, as well as some ambitious long-term economic and tourism development strategies. Average room rates and occupancy levels across the region’s key cities continue to be some of the highest in the world, while these multi-million dollar projects and winning bids for hosting major world events continue to fuel growth in the region’s already thriving hospitality sector.

Increasing demand
Ascott currently manages four properties in the region, in Bahrain, Qatar and the UAE. However, the group also has an aggressive expansion plan underway, which will see three new properties (Ascott Sari, Ascott Tahlia and Citadines Al Salalmah) opening in Jeddah, Saudi Arabia and an additional property (Somerset Panorama) opening in Muscat, Oman in 2015. The group has also broken ground on Ascott Olaya Riyadh and Somerset Corniche Jeddah in Saudi Arabia, Ascott Culture Village Dubai in the UAE, and Somerset Maslak Istanbul in Turkey, all of which are due to open in 2016. In total, these extensive developments with see Ascott adding 1,406 keys to its already brimming portfolio within the next two to three years.

The influx of expatriates driven by the region’s massive infrastructural projects is a major factor behind this increasing demand for hotel apartments. Corporate demands range from long-term accommodation for consultants and employees on international assignments, to shorter-term lodgings for expatriates who are already in the area looking for a permanent residence. Furthermore, leisure tourism continues to drive demand from families who are looking for more flexible options while vacationing in the region.

Another key trend that Ascott continues to encounter throughout the Middle East is the desire for lifestyle-orientated lodgings, in particular those considering sustainability, innovation, personalisation, contemporary living and modern facilities. An initiative implemented by the group on the back of this trend is that of the Ascott Host – a dedicated host who is available to extended-stay guests 24 hours a day, providing personalised services that range from organising pre-arrival groceries to planning social outings for the family. This year, Ascott has further enhanced the service by offering even more options, including culinary and cultural experiences in the local area to fitness and wellness opportunities. The Ascott Host service fully embodies the group’s vision of global living through providing environments that suit individual lifestyles.

Somerset Al Fateh's restaurant overlooks its beautiful gardens
Somerset Al Fateh’s restaurant overlooks its beautiful gardens

Global expansion
Citadines Culture Village Dubai, which will be Ascott’s third property in the UAE, is expected to further strengthen the group’s network within the GCC and Turkey. The project’s completion will bring the group’s total number of residences up to more than 2,150 apartments across 14 properties in six countries – Turkey, Bahrain, Qatar, Oman, Saudi Arabia and the UAE. This high-level expansion will result in a company growth in excess of 70 percent over the next two years, with an additional plan for further expansion already in the pipeline. This second proposal would see growth of another 40 percent in the years to come.

Ascott’s outstanding achievements in the hotel apartment and serviced residences sector have been recognised across the world. In addition to its recent recognition in the Business Destinations Travel Awards, The Ascott Limited has also been named as the Leading Serviced Apartment Brand and the Leading Serviced Apartments in Belgium, France, Germany, Indonesia, the Philippines, Singapore, Thailand and Vietnam in the 2014 World Travel Awards; the Best Serviced Residence Brand in the 2014 Business Traveller Asia-Pacific Awards; the Best Serviced Apartment Company in the 2014 Business Traveller UK Awards; the Best Serviced Residence Operator in China in the 2014 TTG China Travel Awards; and the Best Serviced Residence Brand in the 2014 DestinAsian Readers’ Choice Awards.

The global recognition of the brand’s outstanding achievements so far is an indication of just how successful The Ascott Limited’s international growth strategy has been. By showing an in depth understanding of regional markets, along with the fresh demands and expectations that are surfacing throughout the hotel apartment sector, The Ascott Limited has been able to capitalise on the changing face of the hospitality industry and create a truly phenomenal international portfolio.

For further information tel: +65 6713 2888

Norway comes to life through Comfort Hotel Grand Central

Posted on by Charlotte Gill

Oslo’s vibrant city centre, combined with its enviable location between waters, woods and mountains, makes it the ideal destination for any business or leisure trip. The region’s stunning natural beauty offers visitors the perfect retreat from the working life, with downhill skiing at Tryvann or cross-country skiing in wintry Nordmarka and Østmarka providing an ideal release at the end of a long day. During the summer, explore countless hiking trails through the nearby woodland or discover the many islands of the Oslo fjord. Norwegians have a close relationship with the outdoors, and so the city’s ferries and other forms of public transportation are sure to get you wherever you need to go.

A world of culture
For those seeking manmade splendours, an array of museums and beautiful architecture can guide any visitor on their journey through the Norwegian capital. The Natural History Museum in Tøyen offers magnificent botanical gardens, while the world’s largest exhibition of Edvard Munch’s works are on display at Munchmuseet. Stroll through the Gustav Vigeland sculpture park and view the famous landmarks, including Sinnataggen and the Monolith, or view the frescoes painted by his brother at the Emanuel Vigeland Museum.

Comfort Hotel’s crew members are hired specifically for their vibrant personalities and positive attitudes, then trained in the relevant skills

Visitors with a passion for architecture will be drawn to Oslo Opera House’s spectacular marble infrastructure. Designed to resemble an iceberg breaking against the shores of Bjørvika (the city’s business district), the building is a contemporary wonder on the edge of this fascinating city. Tjuvholmen, a small district only 1.8km away, should be the next port of call for those visitors with a passion for the contemporary – here guests will find the Astrup Fearnley Museum of Contemporary Art, along with a variety of other galleries, including the Pushwagner Gallery and Sculpture Island. The beach is located only metres away, allowing for a quick summertime dip in the ocean after a relaxing, art-filled afternoon.

Easy exploring
Whatever visitors to the city wish to see or do, Comfort Hotel Grand Central is the ultimate starting point for a unique Oslo experience. Located in the historic Østbanehallen railway hall at Oslo Central Station, the hotel’s reception desk is a mere three-minute walk from the Airport Express Train, along with Oslo’s various other public transportation systems. Buses, trams, trains and the subway are all immediately available, whether you wish to travel within the city or explore the picturesque wonders that the Norwegian countryside has to offer slightly further afield.

The railway hall has undergone massive renovations in recent months. In February this year its doors reopened to reveal Ø, a culinary hotspot comprising stores and restaurants serving local delicacies and fine wine, plus a range of cuisines from all across the world. Even closer to home, however, is Comfort Hotel’s own breakfast restaurant, which serves organic, fair-trade coffee, homemade jam and fresh local food. Promising to provide a tasty, substantial breakfast every day, the hotel also offers a special ‘brekkie in a bag’ service from the lobby for its more time-restricted guests.

However, even for those not looking for a meal, the hotel lobby is still worth a visit. Specially designed to ensure that guests feel at home, the lobby offers free Wi-Fi, music playlists streamed from Universal Music, and a social, playful atmosphere. For those looking to get some work done, the hotel’s staff – known as crew members – are specially trained to offer technological advice and assistance wherever needed.

Varying expectations
Comfort Hotel Grand Central provides an inviting atmosphere for each and every guest. Its crew members are hired specifically for their vibrant personalities and positive attitudes, then trained in the relevant skills – not vice versa. This is a key feature that has driven the hotel’s overwhelming success. With a staff force that is always prepared to lend a hand or provide the very best suggestions for things to see and do in Oslo, Comfort Hotel has been able to maintain an extremely friendly and comfortable vibe that encourages guests to keep coming back.

Recognising that its guests will come from all over the world and will therefore have varying habits and expectations, the hotel aims to cater for everyone: the fitness centre is open 24/7, the lobby shop provides fresh and healthy food options, and workstations are available for those needing access to a computer. Comfort Hotel Grand Central also offers a 6pm late checkout on Sundays, free of charge.

113 of the hotel’s 170 rooms have been individually designed, ensuring that guests return to the hotel time and time again in order to fully explore its many options. Some frequent visitors, however, will request their favourite room when booking in advance. Each and every room in the hotel was decorated by visual artist Ariel McMillion, ensuring that a contemporary style flows throughout the premises. All rooms are equipped with high-quality mattresses and large Swedish Anders Hilding beds. The hotel recognises the importance of a good night’s sleep, and – as the name suggests – does not compromise on comfort.

Comfort Hotel Grand Central offers a contemporary, sophisticated atmosphere
Comfort Hotel Grand Central offers a contemporary, sophisticated atmosphere

Conscientious travel
The green tourism sector is gaining momentum, and across the world travellers are increasingly prioritising the green credentials of potential accommodation above other factors. As a result, the Nordic Choice Comfort Hotels group has created an initiative that is designed to put sustainability on the agenda for the entire travel industry.

‘Dear TripAdvisor’ is a campaign that demands that the world’s largest travel site should add sustainability as a standard rating criterion for hotels worldwide. Including this new option on its website would mean that TripAdvisor customers could rate their hotel stay based on more than location, cleanliness and value. By adding the option to rate hotels based on how much or how little they contribute to the local environment, TripAdvisor would put sustainability at the top of the agenda for over one million hotels worldwide.

All Nordic Choice hotels have also taken a firm stance on the use of palm oil. All 178 hotels in the group have now agreed to only use products containing certified sustainable palm oil. Production of the oil has led to severe deforestation and an increase in greenhouse gas emissions, greatly harming the planet’s biological diversity – as such, the company now only uses palm oil sourced by ecological plantations in a bid to support a more sustainable industry. It has also taken steps to push suppliers to stop using palm oil in their products, or find certified sustainable replacements. Finally, Nordic Choice Hotels also protects 100sq m of rainforest for an entire year for every night that a guest stays in one of its hotels.

Food, culture, architecture and sustainability all combine to make Oslo the ideal destination for visitors of all types. Comfort Hotel Grand Central promises to be the perfect starting point for any trip to the city: centrally located, friendly and contemporary, the hotel is a destination in itself. Guests can rest assured that they will leave the hotel feeling inspired, refreshed and with great memories of their trip, feeling ready to take on a new adventure as soon as possible.